Thomas Vinson
Hendersonville
Summary
Highly knowledgeable in automotive and machinery parts sales with background in managing inventory, providing customer service, and driving sales growth. Skilled in identifying client needs, recommending solutions, and facilitating transactions. Demonstrated ability to improve operational efficiency and enhance customer satisfaction through proactive service and effective communication. Successfully increased parts department revenue by fostering strong relationships with customers and vendors.
Overview
18
18
years of professional experience
Work History
Auto Parts Associate
Fred Anderson Toyota
Asheville
08.2014 - Current
- Networked to build client base and promote products to new and existing clients.
- Performed regular cycle counts to maintain accurate inventory levels.
- Networked with Auto Mechanics to obtain parts to fill work orders for customer auto repairs.
- Operated forklift and carts to obtain parts and delivery in facility.
Parts Manager
Schroeder's Honda
Hendersonville
04.2007 - 08.2014
- Provided excellent customer service to enable customers to maintain their motorcycles, and update them with accessories.
- Maintained inventory to ensure order fulfillment and customer satisfaction.
- Proficient in Motorcycle Parts computer program to enable employer confidence in my ability to fulfill my employment requirements and strive to enhance customer experience.
- Operated forklift, Goldwing motorcycles and other models along with various ATV models.
Education
Automotive Engineering
Logan High School
LoganSkills
- Inventory management
- Parts ordering
- Customer service
- Forklift operation
- Parts identification
- Sales strategies
- Attention to detail
- Time management
- Quality assurance
- Problem solving
- Networking skills
- Product knowledge
- Relationship building
- Warehouse operations
- Vehicle operations
- Problem-solving skills
- Stock control
- Supply orders
- Customer education
- Ordering parts
- Shipping and receiving
- Returns processing
- Clean driving record
- Stock number and pricing data
- Shipping coordination
- Improving customer satisfaction
- Vendor relations
- Returns management
- Up-selling strategies
- Parts installation
- Replacement parts identification
- Invoice processing
- Inventory auditing
- Goal setting
- Coordinating paperwork
- Parts documentation
- Warranty handling
- Order fulfillment
- Email communication
- Purchasing oversight
- Cross-selling techniques
- Parts department organization
- Parts recommendation
- Suggestive selling
- Multitasking capacity
- Mechanical aptitude
- Supplier relations
- Conflict resolution
- Price negotiation
- Product recommendations
- Time management abilities
- Customer interaction
- Business ethics
Affiliations
- I am an avid collector of Franklin Mint model cars and other manufacturers. I also collect metal auto related metal signage. I enjoy camping and bicycle riding on trails while camping,
Accomplishments
- Recently received Award plaque for 10 years of employment and have enjoyed several acknowledgments from my manager for appreciation of my employment excellence.
Information for my other abilities
I am proficient at multitasking and strive for 100% customer satisfaction and building great relationships with company relations.
Timeline
Auto Parts Associate
Fred Anderson Toyota
08.2014 - Current
Parts Manager
Schroeder's Honda
04.2007 - 08.2014
Automotive Engineering
Logan High School
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