Thomas Shaw
Sanford,NC
Overview
8
8
years of professional experience
Work History
Delivery Driver/Shift Leader
Marcos Pizza
04.2021 - Current
- Managed route optimization, reducing delivery times through strategic planning and navigation.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Trained new drivers on best practices for safe driving and effective package handling.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Valet
Sizemore Inc
08.2020 - 04.2021
- Managed vehicle parking and retrieval to ensure efficient guest service.
- Conducted regular inspections of parked vehicles to maintain safety and security standards.
- Resolved guest inquiries and complaints promptly to uphold high service levels.
- Implemented streamlined vehicle retrieval processes, reducing wait times for guests.
Licensed Insurance Agent
Sitel
01.2020 - 07.2020
- Educated clients on insurance policies, ensuring thorough understanding of coverage options.
- Conducted needs assessments to tailor insurance solutions aligning with client requirements.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Assembly Technician
MAU Workforce Solutions/John Deere
08.2017 - 09.2019
- Assembled components according to specifications and quality standards.
- Operated hand tools and assembly equipment safely and efficiently.
- Collaborated with team members to optimize workflow and productivity.
- Maintained clean and organized work area to ensure safety compliance.
- Learned technical documentation to understand assembly processes thoroughly.
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Assisted in troubleshooting assembly issues under supervision.
Education
Associate of Science - General Studies
Georgia Military College Augusta Campus
Augusta06-2014
High School Diploma -
Cross Creek High School
Augusta05-2012
Skills
- Customer service
- Valid Driver's license
- Attention to detail
- Time management
- Time management skills
- Loading and unloading
- Cash handling
- POS system operation
- Inventory counts
Timeline
Delivery Driver/Shift Leader
Marcos Pizza
04.2021 - Current
Valet
Sizemore Inc
08.2020 - 04.2021
Licensed Insurance Agent
Sitel
01.2020 - 07.2020
Assembly Technician
MAU Workforce Solutions/John Deere
08.2017 - 09.2019
Associate of Science - General Studies
Georgia Military College Augusta Campus
High School Diploma -
Cross Creek High School