Thomas McCoy Sr
New Bern
Summary
Driven Quality Engineer with great knowledge of process change documentation and root cause analysis. Ambitious and driven individual with extensive training in Testing and Verification protocols. Dedicated to best-in-class work.
Experienced in cGMP processes, FMEA processes and Quality problem solving.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Quality Test Engineer
BSH Home Appliances Corporation
06.2016 - 05.2025
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- External field test coordinator, Reliability lab (life Testing- extended final audit testing)
- Quality customer service liaison assisting service technicians with solutions to help customers, service calls to help with issues customer may see with appliances.
- Performs testing on all new cooking products from pre-pilot phase through final product.
- Owner of the Quality Development Center for QMT which provides on site performance testing with BSH employees.
- Performed root cause analysis for detected faults and developed corrective actions. Verified desired functionality and performance according to client-ordered specifications and requirements through manual and automated testing procedures.
- Wrote, revised and maintained documentation outlining standard test procedures and automation standards for reference throughout testing department.
- Advised Quality and other development associates of product defect status and updates, working together to arrive at expedient, cost-effective solutions.
- Performs CSA gas and agency testing.
- 6 sigma green belt, Completed Bosch problem solving, provided testing and work instructions for Thermador pride built-in ovens,gas cooktop. Bosch built-in ovens and currently the NGM 3000 project.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Collaborated with cross-functional teams to develop and implement process changes.
- Designed, created and tested production models for industrial processes.
Lead Quality Inspector
Stanadyne Automotive
04.2009 - 06.2016
- Assessed products or services to evaluate conformance with quality standards.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Performed tests and inspections to conform to established standards.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Receiving inspections inspector,problem solving team,Quality supervisor of production.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Completed non-destructive tests and conducted continuous inspections.
- Used specialized tools to take precise measurements of various aspects of samples.
- Documented nonconformities and recommended techniques for prompt resolution.
- Consulted with engineers to resolve quality, production and efficiency problems.
Pharmaceutical Manufacturing Operator
Sandoz Pharmaceuticals
04.2008 - 04.2009
- Ensured cleanliness of work area by adhering to proper sanitation protocols both before starting production runs and after their completion.
- Worked flexible hours across night, weekend, and holiday shifts.
- Supported the training of new team members by sharing knowledge, providing guidance, and acting as a resource for process-related queries.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
- Contributed to the development of pharmacy procedures for increased efficiency in daily tasks and activities.
- Maintained a clean and organized work environment, adhering to strict industry regulations and guidelines.
- Maintained a high level of cleanliness and safety within the production area, adhering to strict FDA guidelines.
- Managed procurement and installation of chemical equipment for various industrial applications.
Quality Control Technician
Maola Milk&Ice Cream
07.2002 - 04.2008
- Inspected items and compared against standards to meet regulatory requirements.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Tracked and analyzed product quality data to identify trends and insights.
- Performed routine maintenance and calibration on testing equipment.
Manufacturing Production Supervisor
Casi Di Bertacchi
09.1997 - 06.2002
- Evaluated existing production processes and identified areas for improvement.
- Established clear priorities and production quality standards.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Coached, trained and mentored 50 associates to maximize performance by 50% and meet productivity goals.
Education
High School Diploma -
John F Kennedy High School
Bellmore, NY06.1991
Skills
- Time Management
- Process Optimization
- Root Cause Analysis
- Non-Conformance Reports
- Six Sigma Methodologies
- Risk Management
- Customer Service
- Non-Conformance Processes
- Quality Improvement Strategy
- Multitasking and Organization
- Product Development Testing
- Product Assessments
- Manual Testing
- Product Inspection
- Test Plan Design
- Manual testing
- Functional testing
Certification
Six Sigma Green Belt
Languages
English
Native or Bilingual
Timeline
Quality Test Engineer
BSH Home Appliances Corporation
06.2016 - 05.2025
Lead Quality Inspector
Stanadyne Automotive
04.2009 - 06.2016
Pharmaceutical Manufacturing Operator
Sandoz Pharmaceuticals
04.2008 - 04.2009
Quality Control Technician
Maola Milk&Ice Cream
07.2002 - 04.2008
Manufacturing Production Supervisor
Casi Di Bertacchi
09.1997 - 06.2002
High School Diploma -
John F Kennedy High School
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