Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line productivity . Organized and systematic with natural relationship-building and leadership talents.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Staples
Hendersonville
10.2024 - Current
Supervised daily operations ensuring compliance with company policies and procedures.
Managed inventory levels, optimized stock replenishment, and reduced waste.
Trained and mentored staff to enhance team performance and customer service skills.
Coordinated employee schedules to ensure adequate coverage during peak hours.
Resolved customer complaints promptly, maintaining a positive shopping experience.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Handled scheduling for store shifts to achieve adequate staffing.
Splicer
Bigham
Hickory
04.2025 - 08.2026
Operated splicing equipment to join coax and equipment
Assisted in the installation of fiber optic systems at customer locations.
Conducted quality checks on spliced connections for integrity and performance.
Collaborated with team members to troubleshoot connectivity issues effectively.
Maintenance Technician
Vyve Broadband
Forest City Nc
09.2021 - 06.2023
Conducted routine inspections on equipment for optimal performance.
Maintained inventory of repair parts and supplies for quick access.
Collaborated with team members to troubleshoot system failures
Operated hand tools and power tools safely during repair tasks.
Documented maintenance activities for compliance and reporting purposes.
Trained junior technicians on equipment handling and safety
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Responded promptly to emergency breakdowns at any time during shift hours.
Installed new replacement parts, and components to maintain proper operation.
Troubleshot complex electrical and fiber issues with minimal downtime.
Worked closely with engineering team to develop innovative solutions for existing problems.
Calibrated instruments used in testing processes to ensure accuracy of results.
Maintained clear and safe workspace areas to meet OSHA standards.
Diagnosed problems with electrical systems and equipment using advanced troubleshooting abilities.
Routinely inspected equipment for preventive and emergency maintenance needs.
Maintained or repaired specialized equipment.
Cable Technician
Cable technician
03.2021 - 09.2021
My goals are to install and repare and part of the cable that run from the tap to the house and to be able to do this in a set time period
General Manager
Advance Auto Parts
03.2018 - 03.2021
I oversee sales from commercial accounts to customer walk-ins while achieving store sales goals.
The training of all employees on current and new operations for the growth and safety of the store.
Self Employed
09.2013 - 03.2018
Because of the state of the economy and shortage of vital employment in the area in which I live I did numerous constructions, automotive, and computer building for myself while running a successful home business.
I continued this business while I was taking care of my special need child.