Thomas Kossmann
Jacksonville
Summary
Dynamic Maintenance Supervisor at AMCC with proven expertise in HVAC troubleshooting and contractor coordination. Adept at enhancing team performance and resolving complex issues, I successfully directed preventative maintenance initiatives, ensuring optimal system efficiency. My strong communication skills foster collaboration, driving exceptional customer satisfaction and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
AMCC
Camp Lejeune
11.2020 - Current
- Worked closely with contractors on construction projects related to HVAC systems.
- Resolved customer complaints regarding HVAC system performance and operation.
- Assisted in troubleshooting and repairing HVAC, electrical, and plumbing systems.
- Managed property maintenance issues for HVAC repairs and replacements of parts and entire systems.
- Directed preventative maintenance activities, including HVAC system checks and repair work.
- Scheduled preventative maintenance visits for HVAC systems.
- Ordered replacement parts as required to keep machines running efficiently.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Lead Maintenance Technician
AMCC
Camp Lejeune
11.2019 - 11.2019
- Scheduled annual preventative maintenance work orders.
- Assisted technicians in the field with troubleshooting and repairs of hvac , electrical, and general maintenance needs
Maintenance Technician
AMCC
Camp Lejeune
06.2012 - 11.2019
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Installed new systems, replacement parts and components to maintain proper operation.
- Maintained accurate records of all maintenance activities performed.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Installed new coils, compressors, motors on hvac systems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Communicated with clients during service calls for top-quality customer service.
HVAC Technician
Down East Heating and A/C
Jacksonville
06.2006 - 06.2012
- Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Tracked repairs made, labor time and parts used to calculate bill.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Communicated with clients during service calls for top-quality customer service.
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Advised customers on energy-saving measures and upgrades for older HVAC systems to improve efficiency.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Read technical manuals and schematics to understanding specific configurations.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Tested pipe, tubing joints, and connections for leaks.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Documented all repair work performed on HVAC units according to company standards.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Disassembled units, repaired broken components and restored to operating condition.
Education
Diploma - HVAC/R
Wake Technical Community College
Raleigh, NC07-2003
Associate of Applied Science - Electrical, Electronics Technology
Wake Technical Community College
Raleigh, NC06-2002
Skills
- Time management
- Problem solving
- Safety compliance
- Effective communication
- Team building
- Contractor coordination
- HVAC troubleshooting
- Electrical repairs
- Schedule preparation
- Improve employee performance
- Problem-solving aptitude
- Professional communication
- Employee motivation
- Active listening
- Job prioritizing
- Professionalism
- Leadership skills
- Staff management
- Teamwork and collaboration
- Staff mentoring
Certification
- EPA Univeral Certified
- Ward Flex and Trac Pipe gas piping systems certified
Timeline
Maintenance Supervisor
AMCC
11.2020 - Current
Lead Maintenance Technician
AMCC
11.2019 - 11.2019
Maintenance Technician
AMCC
06.2012 - 11.2019
HVAC Technician
Down East Heating and A/C
06.2006 - 06.2012
Diploma - HVAC/R
Wake Technical Community College
Associate of Applied Science - Electrical, Electronics Technology
Wake Technical Community College
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