Thomas Gibson
Raleigh
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
Work History
Area Supervisor
Ross Dress For Less
3024 Wake Forest Rd
06.2023 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Store Manager
Tuesday Morning
Cary, NC
11.2021 - 04.2023
- Completed point of sale opening and closing procedures.
- Monitored daily cash discrepancies, and inventory shrinkage
- Hired a reliable team to optimize the given hours and accomplish the company goals
- Dealt with unhappy customers when misunderstandings happened
- Handled multiple projects to completion to make a more successful store
Assistant Manager
Tuesday Morning
Raleigh, NC
03.2019 - 11.2021
- Established team priorities, maintained schedules and monitored performance.
- Handled day to day responsibilities when manager was not available
- Did all the in person interviews to find us a solid team
- Made sure customers found everything and understood promotions in store
- Made sure all guest had the best experience possible
Store Associate/ Key Holder
Hot Topic
Cary, NC And Durham, NC
09.2019 - 10.2021
- Run the register and make sure to talk to everyone that came in
- Change out promotion signs as directed and tell everyone that would come in
- Separate shipment to keep pre-releases in the back until their launch date
- Maintain an uplifting work environment so others could grow and increase product knowledge
Night Assistant
UNCA
Asheville, NC
01.2017 - 12.2018
- Monitored the entrance and exits of the building
- Issued parking passes to non-students
- Dealt with emergencies at 2am
Sales Associate
Tuesday Morning
New Bern, NC
10.2013 - 07.2016
- Set up displays to showcase the new decorative items in store
- Provide answers for customers and fix any issues
- Do returns in a quick and timely manner
Education
Bachelor of Arts - Photography
University of North Carolina At Asheville
Asheville, NC12.2018
Associate of Arts - Ceramics
Craven Community College
New Bern, NC05.2016
Skills
- Time management
- Communication Skills
- Project management
- Adhering to payroll
- Training new employees
Timeline
Area Supervisor
Ross Dress For Less
06.2023 - Current
Store Manager
Tuesday Morning
11.2021 - 04.2023
Store Associate/ Key Holder
Hot Topic
09.2019 - 10.2021
Assistant Manager
Tuesday Morning
03.2019 - 11.2021
Night Assistant
UNCA
01.2017 - 12.2018
Sales Associate
Tuesday Morning
10.2013 - 07.2016
Bachelor of Arts - Photography
University of North Carolina At Asheville
Associate of Arts - Ceramics
Craven Community College