Therese Gaines
Charlotte
Summary
Dynamic Registered Medical Assistant with extensive experience at Novant Presbyterian Hospital, excelling in patient education and injection administration. Proven ability to enhance patient care through effective communication and critical thinking. Skilled in electronic health records and laboratory procedures, ensuring efficient operations and high-quality service delivery.
Overview
20
20
years of professional experience
Work History
Registered Medical Assistant
Novant Presbyterian Hospital
Charlotte
03.2021 - Current
- Collaborated with providers to deliver direct patient care.
- Assisting in minor procedures, collecting patients' vitals, giving injections of medication and immunizations.
- Communicated patients' test results and coordinated necessary procedures or follow-up appointments.
- Assisted in patient care at Providence OB/GYN
- Prepared patients for examinations and assisted with medical procedures.
- Conducted routine lab tests and processed specimens according to protocols.
- Maintained cleanliness and organization of examination rooms and equipment.
- Administered injections under direct supervision of a physician or nurse practitioner.
Registered Medical Assistant
Atrium Health
Charlotte
10.2010 - 08.2019
- Assisting provider with direct patient care, obtaining vital signs, assisting provider with minor in office procedures.
- NorthPark OB/GYN
- Prepared patients for examinations and assisted with medical procedures.
- Conducted routine lab tests and processed specimens according to protocols.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians in exams, treatments, and procedures.
Certified Medical Assistant
Mintview OB/GYN
Charlotte
12.2006 - 01.2010
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians during patient examinations and procedures.
- Recorded patient medical histories and vital signs accurately.
- Educated patients on treatment plans and medication usage clearly.
- Prepared examination rooms, ensuring cleanliness and readiness for procedures.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Obtained urine samples from patients for drug screenings and pregnancy tests.
Education
Diploma - Medical Assisting
King's College
Charlotte, NC06-1998
Diploma - General studies
Independence High School
Charlotte, NC06-1996
Skills
- Vital signs measurement
- Injection administration
- Phlebotomy techniques
- Immunization administration
- Laboratory procedures
- Electronic health records
- Patient scheduling
- Patient education
- Basic life support
- Critical thinking
Timeline
Registered Medical Assistant
Novant Presbyterian Hospital
03.2021 - Current
Registered Medical Assistant
Atrium Health
10.2010 - 08.2019
Certified Medical Assistant
Mintview OB/GYN
12.2006 - 01.2010
Diploma - Medical Assisting
King's College
Diploma - General studies
Independence High School