Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

THERESE DIANGANA

Raleigh

Summary

Experienced in community health initiatives and public health research. Adept at utilizing data analysis and communication strategies to bolster health programs. Possesses a deep understanding of public health principles and teamwork dynamics, instrumental in achieving project goals. Skilled in assisting with projects, campaigns, and special events. Proficient in gathering public health data, updating spreadsheets, and crafting internal and external communications to advance organizational objectives.

Overview

7
7
years of professional experience

Work History

Lingala Interpreter

LanguageLine Solutions
09.2024 - Current


  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations. Maintained message content, tone, and emotion as closely as possible.
  • Attended training programs to improve professional knowledge and interpretation skills. Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.

Data collector, interpreter

USCRI
11.2019 - Current
  • Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms. Collaborated with team members on various projects, ensuring consistent data collection methods and protocols.

Constant Observer

WakeMed Hospital
08.2021 - 09.2024
  • Constant Observer - offers direct patient safety observation, take notes of patient behaviors and reports to the nurse. Offers a therapeutic environment to the patient.

Therapeutic Support Specialist

Central Regional Hospital
08.2023 - 03.2024
  • Assisting patients with activities of daily living.
  • Maintaining a safe and therapeutic environment.
  • Assisting with hospital/unit-based programming.
  • Engaging patients in behavioral activities.
  • Following physician ordered patient care.
  • All healthcare duties are delegated by and completed under the supervision of a Licensed Nurse.
  • Fostered strong relationships among peers on the interdisciplinary team resulting in improved collaboration efforts during critical decision-making processes.

Team member

Chick-Fil-A
04.2018 - 06.2018
  • Team member – Greet customers in a friendly and courteous manner, taking orders accurately and efficiently, prepare food items according to company standards, maintain cleanliness of the restaurant, assist with inventory management, restocking supplies, and ordering new product when needed. Provide excellent customer service by responding to customer inquiries and complains.

Education

Bachelor of Science - Public Health

Southern New Hampshire University
Hooksett, NH
01-2026

Diploma - Medical Assistance

Central Carolina Community College
Sanford, NC
08-2023

High School Diploma -

Sanderson High School
Raleigh, NC
06-2019

Diploma - CNA

Care One Institution
Raleigh, NC
02-2020

Skills

  • Skilled in blood collection techniques
  • Executing laboratory protocols for blood sample processing
  • Experienced in medical terminology
  • Self-directed work capability
  • Skilled in computer applications
  • Strong interpersonal communication
  • Collaborative team member
  • Detail-oriented approach
  • Proficient in arithmetic operations
  • Multilingual communicator with fluency in English, French, Swahili, and Lingala

Accomplishments

  • CMA (Certified Medical Assistant) August 2023
  • UNC Pediatrics Externship May 2023 – July 2023
  • Certified NC Life Insurance Agent Nov 2022
  • CNA (Certified Nursing Assistant) Nov 2020
  • PCA (Patient Care Assistant) Jun 2020
  • Certified Interpreter Jan 2019

Languages

French
Native or Bilingual
Swahili
Native or Bilingual
LINGALA
Native or Bilingual

Timeline

Lingala Interpreter

LanguageLine Solutions
09.2024 - Current

Therapeutic Support Specialist

Central Regional Hospital
08.2023 - 03.2024

Constant Observer

WakeMed Hospital
08.2021 - 09.2024

Data collector, interpreter

USCRI
11.2019 - Current

Team member

Chick-Fil-A
04.2018 - 06.2018

Bachelor of Science - Public Health

Southern New Hampshire University

Diploma - Medical Assistance

Central Carolina Community College

High School Diploma -

Sanderson High School

Diploma - CNA

Care One Institution

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THERESE DIANGANA