Thelia Davis
Charlotte
Summary
Dynamic and dedicated professional with extensive experience in high-volume dining at PF Changs Restaurant. Proven ability to enhance customer satisfaction through effective communication and allergy awareness. Skilled in food and beverage pairings, I consistently foster warm relationships with guests, ensuring a memorable dining experience while maintaining impeccable dining area standards.
Overview
2026
2026
years of professional experience
Work History
Teacher
Charlotte Mecklenburg School System
Charlotte, NC
2023 - Current
- Licensed Educator for 9 years
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Developed and implemented classroom routines to address varying student needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Server
PF Changs Restaurant
Winston-Salem, NC
2018 - 2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Server/Take-Out Server
Cheesecake Factory Inc
Greensboro, NC
2016 - 2018
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
The Saucy Crab
Durham, NC
2012 - 2016
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Elementary Education
North Carolina A&T State University
Greensboro, NC05-2018
Skills
- Food and beverage pairings
- Dining area maintenance
- Daily specials memorization
- High volume dining
- Hospitality and accommodation
- Customer satisfaction
- Allergy awareness
- Suggestive selling
Timeline
Teacher
Charlotte Mecklenburg School System
2023 - Current
Server
PF Changs Restaurant
2018 - 2019
Server/Take-Out Server
Cheesecake Factory Inc
2016 - 2018
Server
The Saucy Crab
2012 - 2016
Bachelor of Science - Elementary Education
North Carolina A&T State University