Tharon Williams
Charlotte
Summary
Dynamic and results-driven professional with extensive experience in customer service and food preparation at McDonald's. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in safe food handling and maintaining high sanitation standards, consistently delivering quality service in fast-paced environments. Strong team player committed to achieving operational excellence.
Overview
2026
2026
years of professional experience
Work History
Crew Member
McDonald's
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Line Cook
Carolina Ale House- LM Hospitality
02.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Package Handler
Fed Ex Ground
01.2023 - 01.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
- Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
- Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
Crew Member
Wendys Restaurant
02.2022 - 09.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Mechanical Engineering
Mallard Creek High School
3825 Johnston Oehler Rd Charlotte, NC 28269 United02.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Food preparation
- Heavy lifting
- Learning agility
- Store opening and closing
- Crew leadership
- Safety
- Resilience and persistence
- Hospitality service expertise
- Valid Driver's license
- Complex Problem-solving
- Visual communication
- Creativity and innovation
- Inventory restocking
- Order management
- Performance improvement
- Menu memorization
- Supplies monitoring and restocking
- Telephone etiquette
- Cooking
- Positive company representation
- Food running
- Health code compliance
- Assertiveness
- Equipment maintenance
- Diversity awareness
- Ordering procedures
- Salesmanship
- Influencing skills
- Housekeeping
- Inventory counts
- Point-of-sale transactions
- Sales expertise
- Quality control checks
- Point of sale operation
Timeline
Line Cook
Carolina Ale House- LM Hospitality
02.2024 - Current
Package Handler
Fed Ex Ground
01.2023 - 01.2024
Crew Member
Wendys Restaurant
02.2022 - 09.2023
Crew Member
McDonald's
Mechanical Engineering
Mallard Creek High School
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's