Summary
Overview
Work History
Education
Skills
References
Awards
Affiliations
Accomplishments
References
Timeline
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Thalia Ussery

Thalia Ussery

Whitsett

Summary

As a Computer Science student at North Carolina A&T State University, I am a driven individual with a strong academic record, graduating high school with a 4.3 GPA while balancing multiple sports and part-time work. I am seeking new opportunities to apply and enhance my education in computer science, with a particular interest in the field of cybersecurity. My goal is to leverage my academic success and dedicated work ethic to contribute to a challenging and rewarding career.

Overview

2
2
years of professional experience

Work History

Retail Team Member

Belk
Fredericksburg
08.2024 - Current
  • Provided excellent customer service, assisting shoppers with inquiries and purchases.
  • Processed transactions accurately and efficiently at the point of sale.
  • Restocked merchandise and maintained visually appealing displays.
  • Assisted in inventory management, including product tagging and organizing.
  • Collaborated with team members to achieve sales targets and deliver outstanding service.
  • Supported store promotions by informing customers about sales, discounts, and loyalty programs.
  • Monitored fitting rooms, ensuring customer needs were met and items were accounted for.
  • Maintained cleanliness and organization of sales floors and backstock areas.
  • Addressed and resolved customer complaints professionally and courteously.
  • Followed company policies and procedures, including loss prevention measures.

Front of the House Team Member

Chick-fil-A
Dumfries
07.2023 - 02.2024
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Greeted customers promptly and took orders to keep the flow of traffic moving.
  • Prepared food items for later use to save staff time during busy hours.
  • Maintained clean, sanitized, and well-organized food preparation zones.
  • Performed shift change tasks each day to keep the store efficient and neat.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Consistently provided friendly service to promote better customer engagement.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness.
  • Examined trays to check contents for required items and complete orders.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Education

Computer Science

North Carolina A&T State University
Greensboro, NC
05-2029

High School Diploma -

Brooke Point High School
Stafford, VA
05.2025

Skills

  • Cash Register Operation
  • Customer-oriented
  • Organized multi-tasker
  • Accustomed to shift work
  • Friendly and helpful
  • Fast and efficient service worker
  • Menu memorization
  • Fast Learner
  • CPR Certified
  • First Aid
  • Time management
  • Child Supervision
  • Dependable and Consistent
  • Salesmanship
  • Adaptability
  • Team collaboration
  • Problem solving
  • PowerPoint Certified

References

Available upon request

Awards

  • Honor Roll - 2021
  • Honor Roll - 2022
  • Honor Roll - 2023
  • Honor Roll - 2024
  • Athletic Award in Girls Basketball
  • Athletic Award in Girls Soccer
  • Peer Mediator Award

Affiliations

  • Basketball Team
  • Soccer Team
  • Track Team
  • Honor Roll
  • Model UN

Accomplishments

  • Early College Scholar
  • Governor Scholar
  • Honors Graduate
  • Sport Awards
  • Delta Gems Academy Awards
  • Outstanding Student Awards

References

References available upon request.

Timeline

Retail Team Member

Belk
08.2024 - Current

Front of the House Team Member

Chick-fil-A
07.2023 - 02.2024

Computer Science

North Carolina A&T State University

High School Diploma -

Brooke Point High School

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Thalia Ussery