Terry Sutphin
Iron Station
Summary
Dynamic Maintenance Technician with extensive experience at Waffle House, excelling in preventive maintenance and mechanical troubleshooting. Proven ability to enhance equipment functionality and minimize downtime through effective problem-solving and safety awareness. Skilled in HVAC systems and proficient with hand and power tools, ensuring optimal operational efficiency across multiple locations.
Overview
28
28
years of professional experience
Work History
Maintenance Technician
Cookout
06.2025 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- I serviced all types of cooking and refrigeration equipment.
- Also repaired plumbing and electrical issues inside and out of the restaurant.
- Also handle all types of general maintenance repair from basic carpentry, painting, floor repair and door hardware
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Maintenance Technician
7-11/Speedway
08.2019 - 06.2025
- I started as a maintenance technician with Speedway. I was responsible for fifteen locations. 7-11 purchased speedway which i helped start up a maintenance program in the Charlotte. Area. I was a maintenance tech for about a year. Then I got moved over to refrigeration and hvac technician. Where I was responsible for approximately 60 stores in the Charlotte area..
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- As a maintenance technician, I was responsible for all cooking equipment, gas equipment, fountain and ice machine repairs, lighting,, plumbing, general maintenance, and I T issues. We pretty much handled everything at each location.
- As a refrigeration/ hvac tech. I was responsible for all refrigeration and hvac units. We also worked on ice machines and slushy machines.
Maintenance Technician
Waffle House
09.2007 - 08.2019
- At waffle house, I was responsible for the building and everything in it. We repaired all cooking equipment. I was also responsible for all general maintenance repairs from electrical, plumbing, painting, floor repairs and lighting, the only thing we would really contract out was some refrigeration and hvac issues.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Maintenance Technician
Petro Express
09.2003 - 09.2007
- At petro express, I was responsible for all general maintenance repairs, painting, all lighting on inside and out, including price signs, all gas equipment and car washes, all cooking equipment and fountain equipment.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed safety protocols to minimize workplace accidents.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Maintenance Technician
Waffle House
06.1997 - 09.2003
- At waffle house, I was responsible for the building and everything in it. We repaired all cooking equipment. I was also responsible for all general maintenance repairs from electrical, plumbing, painting, floor repairs and lighting, the only thing we would really contract out was some refrigeration and hvac issues.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Lockout and tagout procedures
- Plumbing
- Equipment Repair
- Equipment installation
- Electrical troubleshooting
- Hand tools expertise
- Power tools proficiency
- Drywall repair
- Painting
- Plumbing repairs
- HVAC systems
- Door hardware
- Residential construction
- Air compressors
- Refrigeration systems
- Field maintenance
- Plumbing repair
- Troubleshooting strength
- Generator maintenance
- Maintaining components
Timeline
Maintenance Technician
Cookout
06.2025 - Current
Maintenance Technician
7-11/Speedway
08.2019 - 06.2025
Maintenance Technician
Waffle House
09.2007 - 08.2019
Maintenance Technician
Petro Express
09.2003 - 09.2007
Maintenance Technician
Waffle House
06.1997 - 09.2003
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