Terry Starks
Roanoke Rapids
Summary
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking, and research abilities. Background in [Industry] roles with high-volume customer demands.
Overview
13
13
years of professional experience
Work History
Customer Care Specialist/Janitorial Lead
Markie cutting edge
Roanoke Rapids
03.2012 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Head Server
Waffel House
Weldon
05.2023 - 04.2025
Education
High School Diploma -
Weldon High
Weldon, NC06-1994
Skills
- Customer service
- Issue resolution
- Product knowledge
- Data entry
Timeline
Head Server
Waffel House
05.2023 - 04.2025
Customer Care Specialist/Janitorial Lead
Markie cutting edge
03.2012 - Current
High School Diploma -
Weldon High