Terry Lyon

Performed inspections at customer zones to assess needs and present solutions.

Responsible for meeting and exceeding basic sales targets

Using database in order to track Sales targets and track progress.

Provided support and guidance to colleagues to maintain a collaborative work environment.

Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Created customized presentations for potential customers based on their requirements.

Maintained positive working relationship with fellow staff and management.

Investigated reports of possible insect activity at client locations.

Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.

Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.

Set mechanical traps, baits, and glue boards to remove pests from interior areas.

Inspected facilities to determine infestation source and appropriate treatment.

Developed strategies to reduce infestation levels in residential and commercial buildings.

Provided customers with information regarding preventative measures they can take to reduce future infestations.

Advised clients on sanitation practices which help minimize chances of future infestations.

Established and enforced procedures and work standards, promoting team performance and safety.

Recruited and hired workers, in addition to supervising and monitoring daily performance.

Recognized for consistent quality service and efficiency.

Ensured compliance with local laws governing pesticide use by obtaining licenses as required.

Coached staff on strategies to enhance performance and improve customer relations.

Reviewed contracts and project requirements to determine service, equipment and personnel needs.

Assisted in preparing bids for contracts related to pest control services.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Worked independently to manage daily schedules and route planning efficiently.