Terry Coley
Concord
Summary
Motivated individual with background in law enforcement and a strong dedication to public safety. Experienced in responding to and resolving emergency situations, patrolling assigned areas, and apprehending suspects. Skilled in community policing, utilizing effective verbal and non-verbal communication, and maintaining detailed incident reports. Adept at cultivating relationships with community members to effectively reduce crime and promote a safe environment. Highly dedicated and results-oriented professional with extensive experience in the transportation Industry and Law Enforcement Industry, possessing strong skills in maintaining public safety, investigating crimes, and enforcing laws. Skilled at conducting thorough investigations, gathering evidence, and preparing detailed reports to support legal proceedings. Conscientious about ensuring accuracy and precision in all tasks, demonstrating solid work ethic and commitment to upholding law.
Overview
7
7
years of professional experience
Work History
Tour Driver
Special Event Transportation
Winston-Salem
07.2025 - Current
- Coordinated logistics with vendors, ensuring timely transportation and accommodations.
- Communicated effectively with clients to address inquiries and provide updates.
- Developed relationships with local businesses to enhance tour offerings and experiences.
- Troubleshot and resolved execution issues, technical problems and vendor conflicts.
- Resolved any customer complaints or issues that arose during the course of a trip.
- Conducted pre-tour meetings with clients to discuss expectations and plans.
Tour Driver
Pioneer Production Transportation
Nashville
02.2024 - 07.2025
- Conducted vehicle inspections to maintain safety and operational standards.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Collaborated with team members to optimize route efficiency and delivery timing.
- Resolved minor vehicle issues promptly to minimize downtime on the road.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Determined optimal routes based on GPS application information and knowledge of local routes.
Police Officer
Concord Police Department
Concord
05.2023 - 02.2024
- Answered emergency calls and analyzed situations, responding quickly to prevent injury or loss of life.
- Responded to crimes in progress according to established procedures to effectively de-escalate situation.
- Utilized problem solving skills to effectively resolve conflicts between citizens or groups.
- Developed strong relationships with community members through proactive policing initiatives.
- Exhibited excellent interpersonal skills while interacting with people from diverse backgrounds.
- Diffused volatile situations using training and expertise.
- Demonstrated sound judgment during high-pressure situations.
- Effectively managed multiple tasks simultaneously under stressful conditions.
- Demonstrated ability to analyze complex situations and develop effective solutions.
Driver
Special Event Transportation
Winston Salem
05.2022 - 06.2023
- Maintained clean driving record and obeyed traffic laws and regulations.
- Provided excellent customer service throughout tour process.
- Developed strong relationships with clients by providing courteous service.
Truck Driver
Saddle Creek Transportation
10.2021 - 05.2022
- Secured Materials and equipment for transport and delivery to clients.
- Coordinate routes and destinations to ensure on-time deliveries to clients.
- Inspect loads for damage and security.
- Met and exceeded delivery deadlines and achieved consistent positive recommendations from clients.
- Provided excellent customer service when delivering goods in a courteous manner.
Logistics Coordinator
Saddle Creek Logistics Services
07.2019 - 10.2021
- Promoted from truck Driver to Logistics Coordinator.
- Demonstrate and teach driving skills and techniques that align with Schneider Training Academy guidelines and training materials.
- Recognize and correct unsafe driving habits.
- Provide verbal and written feedback and suggestions for improvement.
- Provide updates on candidates who are not meeting expected levels of ability within set timelines.
- Haul freight as needed.
- Complete annual instructor recertification process.
- Exhibit behavior that aligns with Schneider values, standards and dress code.
- Other duties and responsibilities may be assigned, and the scope of the job may change based on business demands.
Driver Instructor
Schneider Training Academy
10.2019 - 08.2020
- Demonstrate and teach driving skills and techniques that align with Schneider Training Academy guidelines and training materials.
- Recognize and correct unsafe driving habits.
- Provide verbal and written feedback and suggestions for improvement.
- Provide updates on candidates who are not meeting expected levels of ability within set timelines.
- Haul freight as needed.
- Complete annual instructor recertification process.
- Exhibit behavior that aligns with Schneider values, standards and dress code.
- Other duties and responsibilities may be assigned, and the scope of the job may change based on business demands.
Education
BBA - Business managment
Strayer University
Concord NC12-2026
Skills
- Logistics Coordinator
- Truck driver, 29 years of experience
- Coach Driver 5 years of experience
- Team Coordinator
- Results Oriented
- Consistent Customer Recommendations
- Client Focused
- Excellent Communicator
- Team Builder
- Six Sigma Yellow Belt
- Integrity and honesty
- Planning and coordination
- Relationship building and management
- Officer training
- Crisis intervention and de-escalation
References
References available upon request.
Timeline
Tour Driver
Special Event Transportation
07.2025 - Current
Tour Driver
Pioneer Production Transportation
02.2024 - 07.2025
Police Officer
Concord Police Department
05.2023 - 02.2024
Driver
Special Event Transportation
05.2022 - 06.2023
Truck Driver
Saddle Creek Transportation
10.2021 - 05.2022
Driver Instructor
Schneider Training Academy
10.2019 - 08.2020
Logistics Coordinator
Saddle Creek Logistics Services
07.2019 - 10.2021
BBA - Business managment
Strayer University