Terrence Williams
Gibsonville
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
15
15
years of professional experience
Work History
Das Technician 1
Centerline Communications
05.2022 - 11.2023
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Conducted tests of components and systems to evaluate performance and identify concerns.
Lumber Associate
Lowe's
07.2020 - 10.2021
- Move freight to and from loading docks by hand or with the use of equipment Trained in Forklift
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
- Restocked lumber and building materials to maintain adequate supply for customers.
- Worked evenings, weekends and holidays to meet needs of business.
Merchandise Associate
The Home Depot
05.2015 - 07.2020
- Change interior display areas and signage to reflect changes Trained in Reach Truck
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Response Force Leader
United States Air Force Security Forces
12.2008 - 12.2014
- Provide for public safety by maintaining order Respond to emergencies
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Roxborough High School
Philadelphia, PA06.2006
Skills
- Goal Oriented
- Construction experience
- Mechanical experience
- Equipment operator
- Health and Safety Regulations
- Computer-Assisted Diagnostics
- Maintenance and Repair
- System Tests
- Multitasking and Organization
- Heavy Lifting
- Verbal and Written Communication
- Attention to Detail
Timeline
Das Technician 1
Centerline Communications
05.2022 - 11.2023
Lumber Associate
Lowe's
07.2020 - 10.2021
Merchandise Associate
The Home Depot
05.2015 - 07.2020
Response Force Leader
United States Air Force Security Forces
12.2008 - 12.2014
High School Diploma -
Roxborough High School
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