Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Timeline
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John-Michael Strickland

Statesville

Summary

Dynamic sales associate with a proven track record at Goodwill, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and exceptional interpersonal skills. Adept at managing transactions accurately while fostering a welcoming environment, contributing to a positive shopping experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Hibbett Sporting Goods
09.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to inform customer choices.
  • Operated point-of-sale system efficiently, processing transactions accurately.
  • Collaborated with team members to ensure optimal store presentation and organization.

Camp Counselor

YMCA of Western North Carolina
07.2024 - 09.2025
  • Facilitated daily activities and games to promote teamwork and engagement among campers.
  • Supervised camper safety during outdoor activities and ensured adherence to safety protocols.
  • Assisted in planning and executing educational programs tailored to diverse age groups.
  • Collaborated with staff to maintain a positive camp environment through effective communication.

Sales Associate

Goodwill Store
09.2024 - 07.2025
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed all transactions, returning coin, currency, payment cards, and receipts to customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Statesville High School
Statesville
05-2026

Skills

  • Teamwork and collaboration
  • Outgoing personality
  • Professional demeanor
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Conflict resolution and mediation
  • Group supervision and management

Certification

  • CPR First Aid Certification, YMCA of Western NC - July 2025/July 2027
  • AED Training/Certification, YMCA of Western NC - July 2025/July 2027

Interests

  • Volunteering at community kitchens and food-related charities
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Committed to improving personal fitness through regular participation in wrestling and baseball
  • Regularly practice mindfulness and meditation for overall wellness
  • Road Trips
  • Video Gaming

Languages

English
Spanish

Timeline

Sales Associate

Hibbett Sporting Goods
09.2025 - Current

Sales Associate

Goodwill Store
09.2024 - 07.2025

Camp Counselor

YMCA of Western North Carolina
07.2024 - 09.2025

High School Diploma -

Statesville High School
John-Michael Strickland