Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Teresa Sanderson

Fayetteville

Summary

Dynamic and detail-oriented professional with extensive experience at Birth And Women's Care, excelling in patient data management and medical records oversight. Proven ability to maintain confidentiality and ensure compliance with HIPAA regulations while fostering positive patient interactions. Proficient in EPIC EMR, enhancing operational efficiency and accuracy in health records preparation.

Overview

20
20
years of professional experience

Work History

FRONT DESK RECEPTIONIST/MEDICAL RECORDS SPECIALIST

Birth And Women's Care
Fayetteville
06.2015 - Current
  • Maintained patient records in compliance with security regulations.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient charts and accurately recorded new information.
  • Kept accurate log of requests for medical information and records.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Utilized Athena and Phreesia systems to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Managed electronic medical records for patients.
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Input data into computer programs and filing systems.
  • Gathered patient information by collecting demographic information from variety of sources.

MEDICAL RECORDS CLERK

North Country Orthopedic Group
Watertown
01.2014 - 04.2015
  • Maintained patient confidence by keeping patient records information confidential.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient records in compliance with security regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Input data into computer programs and filing systems.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Maintained database for storage and retrieval of medical records.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within 8-hour period.

FRONT DESK RECEPTIONIST

Enterprise Express Care
Enterprise
08.2009 - 11.2012
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed patient referrals to other medical specialists.
  • Completed and filed financial documentation for accounting purposes.

MEDICAL RECEPTIONIST/CHECKOUT ASSOCIATE

Womens Wellness Center
Fayetteville
03.2005 - 07.2009
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.

Education

High School Diploma -

Douglas Byrd High School
Fayetteville, NC
06.2001

Skills

  • Clerical support and administrative duties
  • Patient data management
  • Medication transcription
  • Health records preparation
  • Positive patient interactions
  • Medical records oversight
  • Medical terminology proficiency
  • Information release compliance
  • EPIC EMR expertise
  • HIPAA regulations knowledge

References

References available upon request.

Timeline

FRONT DESK RECEPTIONIST/MEDICAL RECORDS SPECIALIST

Birth And Women's Care
06.2015 - Current

MEDICAL RECORDS CLERK

North Country Orthopedic Group
01.2014 - 04.2015

FRONT DESK RECEPTIONIST

Enterprise Express Care
08.2009 - 11.2012

MEDICAL RECEPTIONIST/CHECKOUT ASSOCIATE

Womens Wellness Center
03.2005 - 07.2009

High School Diploma -

Douglas Byrd High School

Similar Profiles

CREATE PROFILE
Teresa Sanderson