Teresa Johnson
Bessemer City,NC
Summary
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in rx30 and excel. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
Sentry Drug Centers
03.2018 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Developed safety programs to protect workers and reduce injuries.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Communicated with patients, ensuring that medical information was kept private.
Licensed Master Cosmetologist
Allure Hair Studio
01.2015 - 01.2023
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Processed payments, entering sales in register for prompt customer service.
- Maintained client treatment records and designed long-term care programs for return customers.
- Developed new techniques to improve appearance of customer and provide different looks.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Applied makeup to clients for special occasions to meet requirements.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Maintained regular client list and successfully handled walk-in customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
Master Cosmetology - Cosmotology
Georgia Institute of Cosmetology
Gainesville, GA06.2013
High School Diploma -
Ashbrook High School
Gastonia, NC05.2005
Skills
- Route Optimization
- Policy Development
- Conflict Resolution
- Emergency Operating Procedures
- Operations Planning
- Collaborative Team Work
- Daily Operations Management
- Safety Standards
- Freight Handling
- OSHA Standards
- Leadership
- Fleet Dispatching
- Carrier Negotiations
- Cost Control
- Performance Evaluations
- Billing and Invoicing
Timeline
Warehouse Manager
Sentry Drug Centers
03.2018 - Current
Licensed Master Cosmetologist
Allure Hair Studio
01.2015 - 01.2023
Master Cosmetology - Cosmotology
Georgia Institute of Cosmetology
High School Diploma -
Ashbrook High School
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