Teresa Charmaine Hayes
Clayton
Summary
Experienced and reliable CNA with excellent patient care history and documentation skills, seeking a position in hospitality or security. Adept at working in a variety of health care settings and/or customer service.
Overview
27
27
years of professional experience
Work History
Certified Nursing Assistant
Spring Brook Rehabilitation Nursing Center
01.2015 - Current
- Preserve patient dignity and minimize discomfort while carrying out duties such as: bedpan changes, diapering, and emptying out drainage bags.
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
- Provide high-quality patient care as an in-demand.
- Per-diem CNA within surgical acute-care, rehabilitation, home- healthcare and nursing home settings.
- Provide nursing assistance to residents in 100 bed long term care/ rehab facility.
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing, and grooming.
Sir Walters-Personal Care Aid
Home Health Agency
01.2011 - 01.2015
- Provided daily health aid to clients/patients that lived in the building.
- Drove clients to Doctors appointments.
- Provided meals for clients.
- Ensured clients had their daily medications.
- Made and changed beds, maintained clothing.
- Encouraged daily routine exercises.
- Checked Vitals: Glucose, Blood Pressure, Oxygen, Temperature, Pulse.
Assistant Manager
New York & Company
05.2009 - 01.2011
- Supervised hourly employees and ensuring they perform at their highest level.
- Oversee the daily operation, service and development of a retail telecommunications store.
- Perform store opening and closing duties, rebooting sales system, preparing cash registers, and setting all alarm systems.
- Ensuring compliance with safety and loss prevention policies.
- Monitor sales level to determine product volume adjustments, replenishments and allocations.
- Schedule employee work hours, resolve conflicts as well as assist employees with their professional growth.
Softlines Manager / Nike Brand Coordinator
Dicks Sporting Goods
03.1999 - 06.2009
- Managed the sales performance of footwear and apparel associates to meet sales and margin goals.
- Interviewed, hired, and trained essential staff.
- Implemented shift plans in the apparel and footwear departments to maximize sales.
- Store opening and closing procedures.
- Store Operations.
- Accurate Cash handling.
- Coached and inspired store associates to maintain the Nike retail Presence.
- Encompassed the Nike brand image, ensuring the highest standards of visual presentation at all times.
- Introduced new product lines by highlighting features and benefits.
Education
High School - Diploma
Turner County
06-1993
CNA - Training
Care one Raleigh NC
Skills
- CPR and First-Aid certified
- Patient and environmental safety certified
- Proficient in basic skills of patient care
- Vital signs and patient observation
- Knowledgeable in medical terminology
- HipAA and patient privacy
- Excellent communication skills
- Use of proper documentation standards
- Supportive of family members
- Strong organizational skills
- Willing to learn new skills
- Positive Team Skills
Timeline
Certified Nursing Assistant
Spring Brook Rehabilitation Nursing Center
01.2015 - Current
Sir Walters-Personal Care Aid
Home Health Agency
01.2011 - 01.2015
Assistant Manager
New York & Company
05.2009 - 01.2011
Softlines Manager / Nike Brand Coordinator
Dicks Sporting Goods
03.1999 - 06.2009
CNA - Training
Care one Raleigh NC
High School - Diploma
Turner County