Tequilla Dorsett
2010 N. Brevard St APT 401,NC
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
23
23
years of professional experience
Work History
Human Resource Business Partner
Target
07.2019 - Current
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Fostered positive work environment through comprehensive employee relations program.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
District ROTD/Human Resource Manager
Hennes & Mauritz
11.2016 - 07.2019
- Responsible for supporting the Sales & Profit in my District by setting an HR plan to deliver the Best Customer Experience in line with District and Country HR focuses.
- Make sure that the District actively works with succession planning, talent and leadership development and structured performance management, based on results values and leadership.
- Ensure that we offer all employees fair and attractive work environment and also foster a culture of diversity and inclusion.
- Implement, facilitate and follow up on quality recruitment processes throughout the district.
- Ensure that there is a quality on-boarding for each employee.
- Together with the District Team I plan, organize, secure & follow up on training's for Store Management teams.
- Map succession planning for stores and actively support and follow up that Store Manager's are proactively developing their teams, ensuring they are working with talent development.
- Coach and support the district team and Store Managers on performance management.
- Ensure that we offer all employees fair and attractive work conditions and that all relation responsibilities, legal requirements and H&M policies are fulfilled to meet the expectations of customers and colleagues.
Store Manager
Hennes & Mauritz
04.2015 - 11.2016
- Responsible for reaching the Sales & Profit goals in my store by setting a plan to deliver the Best Customer Service.
- Actively worked with talent and leadership development and structured performance management based on results, values and leadership.
- Oversee and manage recruitment, training, succession planning for my store in line with H&M policies.
- Ensure regular and clear communication to the store team on business performance, company culture and values.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Department Manager
Hennes & Mauritz
09.2011 - 04.2015
- Together with Management Team set the hours planned for my department in line with the sales budget.
- Work closely with the visual team to ensure that the store is set commercially to H&M standards.
- Evaluate and manage the performance of my department team members, give regular feedback, execute mid year and annual dialogues.
- Training staff to ensure that Best Customer Service is kept top of mind.
Brand Manager
GAP INC
08.2002 - 09.2011
- Helped incorporate product changes to drive customer engagement and firm profits.
- Generate sales and cultivates customer loyalty by ensuring that we had the right people in the right place.
- Prepares and executes shipment assembly lines task to company standards.
Education
Bachelor of Science - Nursing
North Carolina A & T State University
Greensboro, NC2006
Skills
- Staff training/development
- Relationship building
- Exceptional Interpersonal Communication
- Conflict resolution
- Recruitment
- Budgeting
- Effective Leader
- Coaching and Mentoring
- Talent Review
- HR Strategy
- Reviewing Compliance
- Improving Employee Engagement
- Strategic Succession Planning
Timeline
Human Resource Business Partner
Target
07.2019 - Current
District ROTD/Human Resource Manager
Hennes & Mauritz
11.2016 - 07.2019
Store Manager
Hennes & Mauritz
04.2015 - 11.2016
Department Manager
Hennes & Mauritz
09.2011 - 04.2015
Brand Manager
GAP INC
08.2002 - 09.2011
Bachelor of Science - Nursing
North Carolina A & T State University
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