Temika Teel
Greenville,NC
Summary
Detail-oriented professional skilled in laboratory safety protocols and HIPAA compliance. Proven ability to enhance workflows and streamline processes to drive efficiency in healthcare settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
East Carolina Medical Center
Greenville, NC
02.2025 - Current
- Assisted in sample preparation and analysis, ensuring adherence to laboratory protocols and safety standards.
- Conducted routine equipment maintenance and calibration to uphold operational efficiency and accuracy.
- Collaborated with team members to streamline workflows, enhancing productivity during peak lab operations.
- Managed inventory of laboratory supplies, facilitating timely replenishment and minimizing disruptions to testing processes.
Referral Coordinator
East Carolina Medical Center
Tarboro, NC
02.2024 - 02.2025
- Coordinated patient referrals to specialists, ensuring timely access to necessary care.
- Managed referral documentation in electronic health record systems for accuracy and compliance.
- Acted as primary liaison between patients and providers, addressing inquiries and resolving issues.
- Streamlined referral processes, reducing turnaround time for patient appointments and follow-ups.
Front Desk Receptionist
Physicians East Endocrinology
Greenville, NC
10.2022 - 11.2023
- Managed patient check-in and scheduling using electronic health record systems.
- Facilitated effective communication between patients and medical staff to enhance service delivery.
- Assisted in maintaining organized patient records and ensuring compliance with HIPAA regulations.
- Coordinated appointment reminders, improving patient attendance rates and reducing no-show instances.
Front Desk Receptionist
Mid-Atlantic Kidney Centers
Richmond, VA
01.2018 - 03.2019
- Trained new front desk staff on operational procedures and customer service best practices.
- Streamlined daily front desk operations, enhancing workflow efficiency and overall patient experience.
- Resolved patient inquiries and concerns promptly, fostering a positive office environment.
- Supported billing processes by verifying insurance information and collecting co-payments at check-in.
Training Coordinator/ Phlebotomist
BPL Plasma
Greenville, NC
01.2015 - 12.2018
- Developed and implemented training programs for new employees, enhancing onboarding efficiency.
- Coordinated scheduling of training sessions to optimize staff development opportunities.
- Assessed trainee performance and provided feedback to ensure skill acquisition aligns with organizational goals.
- Collaborated with department heads to identify training needs and tailor programs accordingly.
Education
High School Diploma -
J.H. Rose High School
Greenville, NC06.1994
Skills
- Lab safety protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Microsoft office
- Insurance verification expertise
- Customer service
- Problem-solving skills
- Guest relations
- Epic
- HIPAA compliance
- Team leadership qualities
- Healthcare industry
- Change management techniques
Accomplishments
- Resolved product issue through consumer testing.
Certification
- ASCP Certification (Sept 20 25- Nov. 2026)
- Phlebotomist License
- CDL-A
- Valid Driver's License
Languages
English
Native or Bilingual
Timeline
Laboratory Assistant
East Carolina Medical Center
02.2025 - Current
Referral Coordinator
East Carolina Medical Center
02.2024 - 02.2025
Front Desk Receptionist
Physicians East Endocrinology
10.2022 - 11.2023
Front Desk Receptionist
Mid-Atlantic Kidney Centers
01.2018 - 03.2019
Training Coordinator/ Phlebotomist
BPL Plasma
01.2015 - 12.2018
High School Diploma -
J.H. Rose High School