Telvin Boseman

• Utilized physical strength to move mail and packages of varying sizes and weights.
• Maintained a clean and organized workspace to facilitate efficient mail handling processes.
• Followed safety protocols while handling and sorting mail for personal safety purposes.
• Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
• Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
• Maintained high level of confidentiality with mail items in line with regulations.
• Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
• Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
• Inspected mail for damages and took appropriate action to deliver in good condition.
• Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.

• Delivered packages to customer doorsteps and business offices.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.

• Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
• Performed full inventory counts every Number days.
• Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
• Performed data entry and completed proper paperwork.
• Earned certification with usage of various machines (crane, bobcat, magnet, etc.)

• Facilitated smooth transitions for new hires by efficiently managing their timekeeping setup and orientation process.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Sorted and placed mail into carrier hampers and post office boxes with high levels of accuracy.
• Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
• Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
• Assisted customers with package shipping, ensuring proper labeling and timely delivery.
• Monitored inventory of postage stamps and made orders to replenish.
• Managed inventory levels for mailing supplies, placing orders as necessary to maintain availability for customers.
• Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
• Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
• Contributed to decreased wait times by quickly serving customers at the counter during high volume periods.
• Upsold postal services like insurance and tracking.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Ranked E4 as 42A Human Resources Specialist, supporting personnel management initiatives.

Qualified as F5 Postal specialist, ensuring compliance with postal regulations.

Deployed to Iraq from 2016-2017, facilitating operations in various military post offices.

Managed logistical challenges of postal services, maintaining effective communication channels.

• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Coordinated with intermediate parties to obtain payments and resolve issues.
• Collaborated closely with sales and customer service teams to ensure seamless communication and issue resolution.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Received incoming information and entered into database system.
• Assessed accounts for payment status and reached out to customers.

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for orders.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proved successful working within tight deadlines and a fast-paced environment.
• Earned certification on multiple machines. (Forklift, standing lift, cherry picker)

• Collaborated with team members to complete tasks efficiently and maintain a clean work environment.
• Aided inventory control efforts through consistent cycle counting practices, ensuring accurate stock levels at all times.
• Optimized space usage in storage areas through meticulous organization and item consolidation techniques.
• Performed daily replenishment duties by pulling products from top stock windows or stockrooms.
• Contributed to company success by quickly adapting to various roles within the CAP Team when needed.
• Maximized productivity in high-pressure situations through effective teamwork and clear communication among associates.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

Managed fry station operations, contributing to timely meal preparation. Kept back room organized and clean for operational efficiency. Restocked fridge as needed to maintain sufficient stock levels.