Tegan Landry
Louisburg
Summary
Experienced Healthcare Administrative Professional with over 15 years in patient-centered practices. Expertise in front office operations, scheduling, patient communication, and insurance coordination. Committed to enhancing operational efficiency while ensuring compassionate patient support. Knowledgeable in whole-person health and wellness education, with a focus on women's cycle health.
Overview
23
23
years of professional experience
Work History
Practice Coordinator
Bunn Family Dentistry
Bunn
01.2026 - Current
- Coordinated patient communication, scheduling, insurance inquiries, and financial information to streamline processes.
- Supported daily front office operations, enhancing organization and efficiency of patient experience.
- Maintain accurate records and ensure patient information is organized and up to date.
- Provided professional, compassionate service, fostering positive interactions between patients and healthcare team.
Insurance / Financial Coordinator
Drs. Barker, Rohnner & Hunt
Raleigh
01.2019 - 01.2023
- Coordinated front office operations, scheduling, patient communication, and administrative workflows to enhance operational efficiency.
- Assisted patients with questions and resolved concerns with professionalism and care.
- Addressed patient inquiries and resolved concerns with professionalism, ensuring a positive experience.
- Organized daily operations in a fast-paced healthcare environment to maintain workflow continuity.
Financial Coordinator
Dental Office of Dunedin
Dunedin
01.2008 - 01.2011
- Coordinated scheduling, patient communication, billing, and daily office operations to ensure smooth workflow.
- Maintained accurate records while assisting patients with administrative needs to enhance patient experience.
- Delivered friendly, professional service in a busy healthcare setting, contributing to positive patient interactions.
Customer Service Representative
HIT Promotional Products
Largo
01.2004 - 01.2008
- Managed customer accounts, processed orders, and coordinated documentation and communication to ensure seamless service delivery.
- Maintained accurate information to support efficient operations in a high-volume office environment.
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained accurate records of customer interactions and transactions.
Education
High School Diploma -
Skills
- Patient Relations
- Scheduling & Calendar Management
- Administrative Support
- Insurance & Billing Coordination
- Front Office Operations
- Records Management
- Multi-Line Phone Systems
- Microsoft Office
- Customer Service
- Problem Solving
- Organization
- Team Support
- Communication
Additional Education & Interests
- Independent Study: Women's Cycle Health & Cycle Coaching
- Self-directed study focused on women's health, cycle awareness, hormone education, and wellness approaches that support greater understanding of the body.
Timeline
Practice Coordinator
Bunn Family Dentistry
01.2026 - Current
Insurance / Financial Coordinator
Drs. Barker, Rohnner & Hunt
01.2019 - 01.2023
Financial Coordinator
Dental Office of Dunedin
01.2008 - 01.2011
Customer Service Representative
HIT Promotional Products
01.2004 - 01.2008