Customer-focused professional with experience in high-volume sales, relationship building, and problem resolution. Seeking to transition into a stable role in banking, mortgage, or customer success.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Sales Consultant
Victra Verizon
Durham
10.2024 - Current
Assisted customers in selecting mobile devices and plans tailored to their needs.
Demonstrated product features and benefits to enhance customer understanding and engagement.
Processed customer transactions and maintained accurate financial records daily.
Analyzed customer needs and identified solutions to meet their requirements.
Worked with fellow sales team members to achieve group targets.
Retail Store Manager
Mobilelink Cricket
Burlington
03.2020 - 09.2025
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to enhance customer service and product knowledge.
Oversaw inventory management, including ordering and stock replenishment processes.
Analyzed sales trends to optimize product assortment and pricing strategies.
Account Manager
Cellular Sales
Burlington
09.2023 - 03.2025
Managed customer accounts and built strong client relationships.
Provided expert product knowledge and guidance to clients.
Collaborated with sales teams to develop effective strategies.
Conducted regular follow-ups to ensure customer satisfaction.
Managed multiple accounts simultaneously while meeting deadlines.
Director of Sales & Marketing at Consulate Healthcare-Luther Ridge at Seiders HillDirector of Sales & Marketing at Consulate Healthcare-Luther Ridge at Seiders Hill