- Tech enthusiast, passionate about exploring the latest advancements and innovations Ordered parts and designed my own personal computer
- Video Gaming
- Watching Movies and TV Shows
- Loves Animals
- Tech Savvy
Taylor Austin Hill
Burlington
Summary
Detail oriented individual with proven problem-solving and customer service skills honed at Domino's Pizza. Excelled in shift leadership, mentoring staff to enhance performance, and ensuring compliance with health standards. Proven ability to handle multiple tasks effectively and efficiently in the fast-paced food service industry. Skilled in cash handling and inventory control, demonstrating a strong work ethic and a commitment to excellence. Looking to broaden my skill set and venture into a new career field.
Overview
7
7
years of professional experience
Work History
Shift Manager
Domino's Pizza
09.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Count money at end of shift and made bank deposits, as needed
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs. Put up stock and rotated, as needed
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Insider Position
Domino's Pizza
04.2020 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Dishwasher
Boston Sandwich Shop
08.2018 - 04.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Education
High School Diploma -
Hill's School of Learning (Home Schooled)
Burlington, NC06-2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Highly motivated
- Energetic and enthusiastic
- Punctual and reliable
- Opening and closing procedures
- Training and mentoring
- Delegating work
- Inventory control
- Documentation and reporting
- Flexible schedule
- Tech-Savvy
- Shift leadership
- Problem-solving
- Computer skills
Interests
Timeline
Shift Manager
Domino's Pizza
09.2022 - Current
Insider Position
Domino's Pizza
04.2020 - 09.2022
Dishwasher
Boston Sandwich Shop
08.2018 - 04.2020
High School Diploma -
Hill's School of Learning (Home Schooled)
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