Taylor Pementil
Jacksonville
Summary
Dynamic and organized team leader with a proven ability to build positive rapport, inspire trust, and guide teams toward achieving organizational goals. Highly skilled facilitator experienced in collaborating across departments with co-management and top-level leadership to drive strategic initiatives. Dedicated trainer and mentor committed to empowering individuals within the IDD and mental health/substance use populations to enhance quality of life. Extensive expertise in conducting biopsychosocial assessments, crisis intervention, community outreach, and effective relationship management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Southern Regional Mobile Crisis Director
Integrated Family Services, PLLC
Jacksonville, NC
07.2025 - Current
- Developed strategic initiatives to enhance client service delivery and operational efficiency.
- Implemented data-driven decision-making processes to improve program outcomes.
- Oversaw multidisciplinary teams, fostering collaboration to achieve organizational goals.
- Evaluated program effectiveness through comprehensive assessments and stakeholder feedback.
- Cultivated partnerships with community organizations to expand service reach and impact.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
MOBILE CRISIS SUPERVISOR – QUALIFIED PROFESSIONAL
INTEGRATED FAMILY SERVICES PLLC
08.2024 - Current
- Supervise Mobile Crisis Workers within Carteret, Craven, Jones, Onslow, Pamlico, and Pender counties. Responsible for providing support, services, and treatments necessary to provide integrated crisis response, crisis stabilization, interventions, and crisis prevention activities. Ensures that Mobile Crisis Workers are providing immediate evaluation, triage, and access to acute mental health, developmental disabilities, and/or substance use services, treatment, and supports to effect symptom reduction, harm reduction, and/or to safely transition persons in acute crisis to appropriate crisis stabilization and detoxification support/services, and immediate telephonic response to assess the crisis and determine risks, mental status, medical stability, and appropriate response. Mobile Crisis services are managed and assessed for proper response and follow up. Provides training, direct supervision, and evaluations to Mobile Crisis Workers. Continuous involvement in community outreach, advertisement of services, and collaboration with stakeholders.
MOBILE CRISIS WORKER – QUALIFIED PROFESSIONAL, TRAINING AMBASSADOR
INTEGRATED FAMILY SERVICES PLLC
04.2023 - 07.2024
- Responsible for providing all support services, and treatments necessary to provide integrated crisis response, crisis stabilization, interventions, and crisis prevention activities. Provide immediate evaluation, triage, and access to acute mental health, developmental disabilities, and/or substance abuse services, treatment, and supports to effect symptom reduction, and/or to safely transition persons in acute crisis to appropriate crisis stabilization and detoxification supports/services. Additionally responsible for immediate telephonic response to assess the crisis and determine risks, mental status, medical stability, and appropriate response. Responsible for the training and development of newly hired staff, modeling implication of organizational policies and procedures, demonstrating moral and ethical practice, procuring passion in new hires for organizational goals, and providing constructive redirection toward desired behaviors and performance.
TEAM LEAD
IQUOLIOC INC.
09.2019 - 03.2023
- Facilitate and direct licensed Day Program for individuals with intellectual and developmental disabilities. Coach team members in techniques necessary to complete job tasks. Direct care for individuals with intellectual and developmental disabilities, including behavioral de-escalation and crisis prevention. Responsible for interviewing candidates for employment. Evaluate employee skills and knowledge regularly, training, and mentoring individuals. Participate in cross-functional team-building activities. Manage schedules, time off requests, and find coverage for short shifts. In depth knowledge of CARF, managing teams and tasks to CARF standards, and CARF reaccreditation. Developed relationships with Trillium representatives and care coordinators to promote resources and optimal care for clients.
MENTAL HEALTH TECHNICIAN
BRYNN MARR HOSPITAL
08.2017 - 08.2019
- Performed scheduled patient safety checks and documented results to establish patients’ well-being. Observed patient behaviors and mental status and notified RN of atypical or potentially dangerous occurrences. Identified behaviors that necessitated intervention. Applied de-escalation and limit-setting techniques to promote patient wellness. Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel. Attended therapeutic educational group meetings. Took and monitored vital signs, administered medications, and managed patient behavior. Counseled and mentored clients on substance use and life choices.
MENTAL HEALTH ASSISTANT
AFFILIATED MEDICAL PLLC
04.2012 - 08.2017
- Communicate effectively, both orally and in writing, with patients from diverse backgrounds. Collaborated with M.D. to complete psychiatric assessments. Case management, administered medications, provided knowledge of resources and psychoeducational material, and assisted in development of coping skills for patients. Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Education
MASTER’S DEGREE - SOCIAL WORK
UNIVERSITY OF KENTUCKY
05-2025
BACHELOR OF ARTS - APPLIED BEHAVIORAL SCIENCE
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
12-2022
Skills
- Leadership
- Relationship Management
- Strategic planning
- Decisiveness
- Adaptability and flexibility
- Verbal and written communication
Certification
- CPR/BLS/First Aid
- CPI
- ASIST
- QPR
Timeline
Southern Regional Mobile Crisis Director
Integrated Family Services, PLLC
07.2025 - Current
MOBILE CRISIS SUPERVISOR – QUALIFIED PROFESSIONAL
INTEGRATED FAMILY SERVICES PLLC
08.2024 - Current
MOBILE CRISIS WORKER – QUALIFIED PROFESSIONAL, TRAINING AMBASSADOR
INTEGRATED FAMILY SERVICES PLLC
04.2023 - 07.2024
TEAM LEAD
IQUOLIOC INC.
09.2019 - 03.2023
MENTAL HEALTH TECHNICIAN
BRYNN MARR HOSPITAL
08.2017 - 08.2019
MENTAL HEALTH ASSISTANT
AFFILIATED MEDICAL PLLC
04.2012 - 08.2017
BACHELOR OF ARTS - APPLIED BEHAVIORAL SCIENCE
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
MASTER’S DEGREE - SOCIAL WORK
UNIVERSITY OF KENTUCKY
Licensure
LCSW-A
LCAS-A