Taylor Morton
New Bern
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Carolina East Medical Center
New Bern
04.2024 - Current
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
Front Office Manager
Realo Discount Drugs
New Bern
02.2023 - 03.2024
- Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
- Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
Pharmacy Technician
Realo Discount Drugs
New Bern
11.2016 - 04.2021
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Education
Certified Medical Assistant -
US Career Institute
08-2024
High School Diploma -
New Bern High School
06-2016
Skills
- Patient care
- Medical terminology
- Customer service
- Team collaboration
- Effective communication
Timeline
Medical Assistant
Carolina East Medical Center
04.2024 - Current
Front Office Manager
Realo Discount Drugs
02.2023 - 03.2024
Pharmacy Technician
Realo Discount Drugs
11.2016 - 04.2021
Certified Medical Assistant -
US Career Institute
High School Diploma -
New Bern High School