Professional Summary
Overview
Work History
Education
Skills
Timeline

Taylor Markwith

Center for Physical Therapy and Exercise, Manchester
Fort Bragg,NC
7
years of professional experience

Dynamic quality assurance professional with a proven track record in monitoring and enhancing product quality while fostering team collaboration to achieve consistent results in fast-paced environments. Strong analytical skills and meticulous attention to detail contribute to a reputation for reliability and adaptability, ensuring high standards are consistently met. Experienced in managing high-volume customer interactions and upholding food safety protocols, effectively utilizing communication skills to drive customer satisfaction and teamwork. Qualified Office Coordinator, adept at streamlining operations, managing schedules, and addressing administrative challenges to support organizational objectives efficiently.

Work History

Quality Assurance Assistant

2 Years 8 Months
Center for Physical Therapy and Exercise, Manchester | 11.2023 - Current
  • Oversaw appointment coordination for senior therapies in five locations, ensuring timely and effective delivery of physical, occupational, and speech therapy services.
  • Conducted systematic quality checks for 23 buildings to maintain compliance with established health and safety regulations.
  • Analyzed patient documentation alongside team members to pinpoint and resolve discrepancies, improving overall documentation accuracy.
  • Implemented streamlined quality assurance protocols, resulting in more efficient data collection and reporting practices.
  • Designed and documented new patient cases to streamline patient intake and improve healthcare outcomes.
  • Facilitated communication with healthcare providers to ensure compliance with Medicare plan of care requirements.
  • Analyzed audit findings and instituted corrective action plans to elevate overall service quality standards.

Factory worker

6 Months
Kalwall, Manchester | 02.2023 - 08.2023
  • Developed and assembled over 5 panels to fulfill design requirements and enhance structural integrity.
  • Executed panel assembly following established industry standards to enhance structural integrity.
  • Applied fiberglass insulation in panel form to improve overall thermal performance of structures.
  • Performed precise measurements of panels to uphold quality assurance protocols.
  • Executed machinery operation to support streamlined production processes and ensure adherence to quality benchmarks.
  • Conducted routine equipment inspections, identifying maintenance needs to minimize downtime.
  • Operated machinery in compliance with safety protocols to ensure a secure work environment.
  • Upheld safety standards and maintained an orderly workspace to promote operational efficiency and employee well-being.
  • Coordinated efforts with team members to ensure daily production goals were met, contributing to a supportive work atmosphere.
  • Reported machine functionality issues and production output concerns to supervisors, ensuring timely resolution and operational continuity.
  • Demonstrated flexibility and strong work ethic by adapting to evolving production demands to achieve company objectives.
  • Conducted thorough inspections of finished products to identify and rectify discrepancies.
  • Executed product assembly using hand and power tools, prioritizing safety measures throughout the process.

Basic training

3 Months
Army National Guard, NH | 11.2022 - 02.2023
  • Implemented structured fitness programs during a four-week camp at Fort Jackson, SC to promote health and wellness.
  • Acquired foundational military skills and discipline through participation in basic training at Fort Leonard Wood, MI.
  • Exited service role as a result of medical injury, prioritizing recovery and well-being.

Office coordinator

5 Months
Center for Physical Therapy and Exercise, Manchester | 05.2022 - 10.2022
  • Facilitated patient check-in by warmly acknowledging each arrival.
  • Ensured accuracy of patient records through meticulous verification and updating of demographic details.
  • Responded to calls promptly, addressing customer needs and providing accurate information.
  • Managed daily co-pay and payment transactions, ensuring compliance with financial protocols and customer service standards.
  • Oversaw document filing systems to enhance operational efficiency. Managed copying operations to provide necessary documentation promptly. Coordinated faxing efforts to improve information distribution.
  • Managed supplementary clerical responsibilities as required to maintain organizational effectiveness.
  • Collaborated with clinical staff to address needs and enhance patient care delivery.
  • Monitored and adhered to HIPAA and Medicare regulations to maintain operational integrity.

Crew member

5 Months
JcPenney, Manchester | 01.2022 - 06.2022
  • Executed cash register functions to facilitate efficient sales processes and enhance customer experience.
  • Achieved recognition as top employee through effective enrollment of customers in credit card programs. Drove store success by consistently meeting and exceeding customer enrollment targets.
  • Structured and coordinated departmental activities to support operational goals.
  • Oversaw comprehensive execution of store opening and closing protocols, ensuring compliance with company standards and safety regulations.
  • Achieved a consistently clean and welcoming environment through diligent cleaning practices. Improved overall facility appearance by implementing effective cleaning strategies. Elevated client satisfaction by maintaining pristine conditions in all areas.
  • Delivered exceptional customer service, ensuring a positive shopping experience for all patrons.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
  • Worked well with teammates and accepted coaching from management team.

Crew member

1 Year
Mcdonald’s, Manchester | 01.2021 - 01.2022
  • Oversaw cash handling and transaction processing at the register, ensuring compliance with company policies and procedures.
  • Achieved a consistently clean and organized environment through effective cleaning strategies. Elevated cleanliness standards, positively impacting client satisfaction and workspace functionality. Streamlined cleaning processes resulting in improved operational efficiency and employee morale.
  • Executed food preparation tasks to ensure timely service delivery.
  • Executed grilling and frying tasks while maintaining food safety and cleanliness standards.
  • Facilitated full cross-training initiatives in all departments to support seamless collaboration and workflow efficiency.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.

Crew member

5 Months
Skyzone, Manchester | 07.2019 - 12.2019
  • Processed customer payments and maintained cash register accuracy, contributing to overall store efficiency.
  • Monitored customer adherence to safety protocols to enhance overall safety standards.
  • Collaborated with team members to achieve sales goals through effective communication and support.
  • Achieved high levels of cleanliness through effective management of cleaning tasks and team coordination. Enhanced overall environment quality by implementing organized cleaning processes. Elevated sanitation standards, contributing to a healthier and more productive space.
  • Coordinated logistics and activities for birthday celebrations to ensure memorable experiences.
  • Achieved successful store closures by implementing effective closing processes. Optimized end-of-day operations to increase efficiency and effectiveness. Delivered organized closing procedures, enhancing overall store performance.

Education

No Degree - Cybersecurity

WGU | Salt Lake City, UT | 01-2025

Online classes

No Degree - Cybersecurity

SNHU | Manchester, NH | 07-2023

Online classes

High School Diploma

Manchester Memorial High School | Manchester, NH | 01-2021

Graduated 1 year early

Skills

Data compliance review
Statistical analysis
Customer engagement
Cash flow management
Trustworthy execution
Workflow optimization
Effective team contributor
Effective time management
Meticulous attention to specifics
Proficient in managing multiple tasks
Flexible problem-solving

Timeline

Quality Assurance Assistant

Center for Physical Therapy and Exercise, Manchester
11.2023 - CurrentRead More

Factory worker

Kalwall, Manchester
02.2023 - 08.2023Read More

Basic training

Army National Guard, NH
11.2022 - 02.2023Read More

Office coordinator

Center for Physical Therapy and Exercise, Manchester
05.2022 - 10.2022Read More

Crew member

JcPenney, Manchester
01.2022 - 06.2022Read More

Crew member

Mcdonald’s, Manchester
01.2021 - 01.2022Read More

Crew member

Skyzone, Manchester
07.2019 - 12.2019Read More

WGU

No Degree from Cybersecurity
Read More

SNHU

No Degree from Cybersecurity
Read More

Manchester Memorial High School

High School Diploma
Read More
Taylor Markwith