Taylor Lancaster
Rocky Mount
Summary
Dynamic healthcare leader with extensive experience, excelling in transitions of care, documentation management, and utilization review. Proven track record in streamlining case management processes, enhancing revenue cycles, and fostering interdisciplinary collaboration. Adept at staff development and compliance with Joint Commission standards, ensuring high-quality patient outcomes.
Overview
12
12
years of professional experience
Work History
Director of Case Management
PAM Health Specialty Hospital
03.2021 - Current
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Managed and monitored program activities and evaluated quality for improvement recommendations.
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
- Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
MDS Coordinator
Edgecombe Health and Rehab Center
04.2017 - 03.2021
- Trained staff in correct techniques for completing and signing MDS assessments.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Verified prompt and accurate completion of MDS activities for billing.
Floor RN
Vidant Edgecombe Hospital
10.2013 - 04.2017
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Master of Science - Nursing Leadership And Management
Barton College
Wilson05-2017
Bachelor of Science - Nursing
East Carolina University
Greenville, NC05-2015
Associate of Applied Science - Nursing
Edgecombe Community College
Tarboro, NC05-2013
Skills
- Transitions of care
- Documentation management
- Utilization management
- Joint commission standards
- Discharge planning
- Staff development
Timeline
Director of Case Management
PAM Health Specialty Hospital
03.2021 - Current
MDS Coordinator
Edgecombe Health and Rehab Center
04.2017 - 03.2021
Floor RN
Vidant Edgecombe Hospital
10.2013 - 04.2017
Master of Science - Nursing Leadership And Management
Barton College
Bachelor of Science - Nursing
East Carolina University
Associate of Applied Science - Nursing
Edgecombe Community College