Taylor Jones

Kept server areas clean and stocked to increase efficiency while working tables.

• Worked with credit card machines to cash out guests.
• Greeted new guests, discussed specials, and took drink orders.
• Able to engage with guests to ensure a memorable experience.
• Capable of multitasking, taking orders, and running orders to multiple tables at once.
• Responsible for moving quickly and efficiently.
• Exercised memorization skills.
• Remained calm to be able to accommodate as well as appease any upset guests.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Greeted guests warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
• Took reservations and to-go orders by phone, answered guest questions, and informed of accurate wait times.
• Answered guest questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Accommodated special seating requests for guests to enhance satisfaction.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Completed daily side work and opening and closing duties without fail.
• Opened and closed seating sections according to the volume of guests.
• Assisted customers with delivering orders, carrying additional trays, and helping dish out items.

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Helped customers complete purchases, locate items, and join reward programs.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Utilized upselling techniques to promote additional products and increase sales.

• Worked varied hours to meet seasonal and business needs.
• Greeted customers and offered assistance for increased customer satisfaction.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Provided product price information to customers.
• Recorded togo orders from customers and packed completed orders neatly to be sold.
• Had to organize multiple orders to make sure they are correct.