Taylor Gumtow
McLeansville
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team. Professional with hands-on experience in food service and customer interactions, ready to deliver high-quality results. Strong team collaborator known for adapting to changing needs and maintaining high standards. Skilled in efficient handling, ensuring customer satisfaction, and providing friendly service. Reliable and focused on achieving positive outcomes through effective teamwork and communication.
Overview
2
2
years of professional experience
Work History
Hostess
Printworks Bistro
Greensboro
05.2023 - 08.2023
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Monitored dining area for cleanliness and organization, adhering to health guidelines.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Worker and Organizer
Impact Baseball
Burlington, NC
05.2023 - 08.2025
- Assisted customers with inquiries and provided detailed event information.
- Processed ticket sales transactions accurately and efficiently.
- Managed cash handling procedures, ensuring compliance with company policies.
- Monitored inventory levels of tickets and supplies, reporting discrepancies timely.
- Resolved customer complaints effectively, fostering positive relationships and satisfaction.
Ice Cream Scooper/Server/Cashier
Smittys Homemade Icecream
Burlington, NC
05.2025 - 08.2025
- Served customers by accurately scooping and serving a variety of ice cream flavors.
- Maintained cleanliness and organization of work area to ensure a safe environment.
- Assisted in training new staff on ice cream preparation and customer service techniques.
- Handled cash transactions efficiently, ensuring accurate till management during shifts.
- Provided exceptional customer service, fostering repeat business through positive interactions.
Education
Bachelor of Science - Science Technology And Society
North Carolina State University
Raleigh, NC05-2029
High School -
Greensboro Day School
Greensboro, NC05.2025
Skills
- Interests: Marketing, Competitive sports, Civic Technology, Working with Others
- Skills: Collaboration, Public Speaking, Time Management, Organization, Communication, Adaptability, Customer service, Effective multitasking, Patience and empathy, Interactive communication skills
Accomplishments
Mu Alpha Theta- Math Honor Society during enrollment at Greensboro Day School
National Honor Society during enrollment at Greensboro Day School
History Student of the Year - May 2025
Student Visionary of the Year - April 2023
Timeline
Ice Cream Scooper/Server/Cashier
Smittys Homemade Icecream
05.2025 - 08.2025
Hostess
Printworks Bistro
05.2023 - 08.2023
Worker and Organizer
Impact Baseball
05.2023 - 08.2025
Bachelor of Science - Science Technology And Society
North Carolina State University
High School -
Greensboro Day School