Taylor Forman
Fuquay-Varina
Summary
Dynamic Assistant Manager with a proven track record at Releve Dancewear, excelling in customer service and inventory management. Spearheaded staff training programs, boosting product knowledge and service skills. Demonstrated exceptional team leadership and multitasking abilities, enhancing store operations and customer satisfaction. Expert in Microsoft Office, adept at fostering teamwork and collaboration.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Releve Dancewear
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Sales Associate
Releve Dancwear
07.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Highway 55 Burgers Shakes And Fries
10.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Applied Science - Interior Design
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Fuquay-Varina High School
Fuquay-Varina, NC06-2021
Skills
- Team leadership
- Money handling
- Customer service
- Workload management
- Retail operations
- Employee supervision
- Inventory management
- Marketing
- Microsoft office expertise
- Orientating and training
- Multitasking Abilities
- Teamwork and collaboration
Timeline
Assistant Manager
Releve Dancewear
06.2023 - Current
Sales Associate
Releve Dancwear
07.2021 - 06.2023
Server
Highway 55 Burgers Shakes And Fries
10.2019 - 07.2021
Associate of Applied Science - Interior Design
Wake Technical Community College
High School Diploma -
Fuquay-Varina High School
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