Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loan Consultant
Lendmark Financial Services
Greenville
05.2024 - 06.2025
Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment.
Analyzed credit histories, income statements, and other financial documents to assess risk levels for potential borrowers.
Prepared detailed loan proposals that outlined terms and conditions for each applicant's unique situation.
Collaborated closely with colleagues across departments to ensure timely completion of tasks.
Maintained up-to-date records of all loans processed and monitored progress throughout the life cycle of each loan.
Resolved customer inquiries promptly and efficiently through active listening techniques.
Advised customers on budgeting strategies to help them manage debt more effectively after obtaining a loan.
Provided excellent customer service to clients seeking loan advice, demonstrating strong interpersonal and communication skills.
Quality Control Technician
WorldCat
Tarboro
10.2022 - 05.2024
Conducted routine inspections on products to ensure quality standards.
Documented findings and reported issues to management for review.
Collaborated with production teams to resolve quality concerns promptly.
Maintained a clean and organized work environment for safety compliance.
Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
Maintained accurate records on product inspection results and reported findings to management team.
Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
Monitored daily performance of production team to identify and address issues affecting quality product output.
Audited finished products against applicable industry standards before releasing them for shipment.
Graphic Web Designer
Cybersharks. Net IT Services
Greenville
02.2020 - 09.2022
Enhanced functionality and appearance of website and repaired functionality issues.
Designed user interface to meet client specifications and content management system.
Crafted website content and graphics by coordinating copywriting, and designing images, icons, banners and enhancements.
Built websites leveraging original theme creation using Adobe and/or Elementor.
Chose domain names, completed registrations and maintained website and web hosting account.
Performed usability reviews of existing sites and proposed designs.
Increased website security by keeping software up to date, safeguarding strong passwords and monitoring website for security vulnerabilities.
Configured site backup system to enable data recovery and retrieve important information in cases of loss.
Provided front-end website development using WordPress, Elementor and other editing software.
Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
Provided file management through software to manipulate files such as PDF, PSD, IMG & etc.
Worked with clients to gather and define requirements, establish scopes and manage project milestones.
Designed website layouts, templates and unique branded looks.
Education
Associate of Science - Graphic Design
Pitt Community College
Winterville, NC
06-2017
High School Diploma -
North Pitt High School
Bethel, NC
06-2015
Skills
Quality inspections
Documentation standards
Root cause analysis
Data recording
Regulatory compliance
Risk assessment
Staff training
Reliability
Decision-making
Adaptability
Auditing techniques
Time management
Effective communication
Accomplishments
World Cat Employee of the month(Tarboro) - Jan 2023 & March 2024
Certification
Credit Life Insurance(Lendmark Financial - June 2024)