Promoted to Assistant Supervisor 2014
· Asst. Supervisor – Opened theater, closed theater, purchased concession items, put together money for registers, made employee work schedules, held promotion nights for opening nights for popular movies
· Trained New Employees (register, cooking, cleaning theaters, purchasing tickets, sitting customers)
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Checked IDs for age-restricted shows in compliance with regulations.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
- Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.
- Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
- Trained new employees on company policies and procedures, fostering a productive work environment.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Handled emergency situations to maintain safety of staff and customers.
- Coordinated with management team to implement promotional events, attracting larger audience.