Dynamic Medical Assistant with extensive experience at New York Presbyterian Queens Hospital, skilled in EHR management and patient care. Recognized for enhancing clinic efficiency and fostering patient satisfaction through compassionate service and effective communication. Proficient in phlebotomy and committed to maintaining HIPAA compliance while delivering high-quality healthcare support.Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
New York Presbyterian Queens Hospital
08.2022 - Current
Sanitized,restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Measured patient pulse oximetry.
Improved patient care by efficiently managing medical records and maintaining accurate documentation.
Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
Medical Assistant
Crossbay Regerative Medicine
12.2015 - 06.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Empowered patients through education on self-management techniques for chronic conditions.
Increased efficiency in office by implementing digital filing system for patient records.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
Accompanied physicians through day in fast-paced, stressful environments.
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Developed strong working relationships with physicians, and other healthcare professionals through effective communication skills.
Assisted physicians during procedures by preparing necessary equipment or supplies ensuring smooth workflow in high-pressure situations.
Selected appropriate ICD-10 and CPT codes for records.
Returned printed and electronic form dictated reports for physician's review, signature, and corrections.
Maintained database of transcribed documents for easy access and retrieval.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Assistant/Receptionist
Elizabeth Avaricio MD
01.2014 - 11.2015
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
Increased patient satisfaction by providing compassionate and efficient pediatric care.
Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
Education
No Degree - Medical Assistant
The Allen School
Jamaica, NY
04-2013
Skills
Fluent in [Spanish]
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Clinical documentation
Data entry
Adaptable
EKG technician
Phlebotomy
Reliable team player
Compassionate
CPR
Specimens collection and processing
Orthopedic splints
Professionalism and ethics
Compassionate caregiver
Multitasking Abilities
Organization and time management
Effective Under Pressure
Languages
Spanish
Full Professional
Timeline
Medical Assistant
New York Presbyterian Queens Hospital
08.2022 - Current
Medical Assistant
Crossbay Regerative Medicine
12.2015 - 06.2022
Medical Assistant/Receptionist
Elizabeth Avaricio MD
01.2014 - 11.2015
No Degree - Medical Assistant
The Allen School
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