Tashianna Akins
Fayetteville,NC
Overview
8
8
years of professional experience
Work History
Customer Fulfillment Associate
Amazon
07.2024 - Current
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
- Coordinated with shipping carriers to swiftly resolve any delivery-related issues or concerns from customers.
- Created and enforced detailed organization processes to increase quality and service standards.
Environmental Services Housekeeper
Cape Fear Valley Medical Center
12.2022 - 05.2024
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Cashier
Food Lion
02.2018 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Cardiovascular EKG Technician
Robeson Community College
Lumberton, NC07-2025
High School Diploma -
Terry Sanford High School
Fayetteville, NC08-2018
Timeline
Customer Fulfillment Associate
Amazon
07.2024 - Current
Environmental Services Housekeeper
Cape Fear Valley Medical Center
12.2022 - 05.2024
Cashier
Food Lion
02.2018 - 09.2021
Certificate - Cardiovascular EKG Technician
Robeson Community College
High School Diploma -
Terry Sanford High School
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