Tashaia North
Customer Service Associate
Fayetteville
Summary
Dedicated professional with 7+ years of customer service experience Harris Teeter, known for exceptional communication, accuracy, and reliability. Skilled in multitasking, recordkeeping, and providing administrative support in fast paced environments. Currently pursing a degree in Business Administrative/Marketing to strengthen organizational and business management skills. Brings a strong work ethic, positive attitude, and commitment to helping teams and customers succeed.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Harris Teeter
02.2017 - Current
- Consistently provided excellent customer service in a high volume retail environment, ensuring customer satisfaction and building lasting relationships through attentive service.
- Processed accurate financial transactions including, and refunds, ensuring compliance with company policies and maintaining error free transaction records.
- Conducted frontline customer service support by addressing questions, offering product recommendations, and providing detailed store information to enhance customer service.
- Trusted with keyholder responsibilities, including balancing cash drawers. opening/closing the store, and overseeing security procedures during closing shifts.
- Developed a deep understanding of POS systems and customer facing technologies, enabling quick and efficient service while minimizing transaction delays.
- Earned multiple Employee of the Month awards for outstanding customer service, dependability, and the ability to resolve conflicts professionally and efficiently.
Education
Associate of Science -
Fayetteville Technical Community College
Fayetteville, North Carolina, NC 05.2001 -
Skills
- Cash Handing and Transaction Management
- Dependability and Accountability
- Familiarity with Office Technology
- Attention to detail and Accuracy
Timeline
Customer Service Representative
Harris Teeter
02.2017 - Current
Associate of Science -
Fayetteville Technical Community College
05.2001 -