Tasha Allen-Nettles
Alamance Healthcare Center
Burlington
13
years of professional experience
Dedicated professional skilled in customer relations and communication. Strong organizational abilities and time management expertise enhance patient experiences and ensure smooth operations in fast-paced environments.
Detail-oriented receptionist and activity director with a proven track record in operational efficiency and program development. Expertise in data entry, scheduling, and creating engaging programs to enhance patient interactions. Committed to fostering positive environments and optimizing workflows.
Work History
Cook
1 Year 3 Months- Prepared diverse meals following dietary guidelines and resident preferences.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Receptionist
12 Years 11 Months- Greeted and directed patients and visitors, ensuring positive first impressions.
- Managed incoming calls, efficiently routing inquiries to appropriate departments.
- Scheduled appointments, coordinating with healthcare providers to optimize patient flow.
- Maintained accurate patient records using electronic health record systems.
Activity Director
1 Year 9 Months- Developed and implemented engaging recreational programs for diverse resident needs.
- Coordinated activities to enhance social interaction and mental well-being among residents.
- Trained and supervised staff in activity facilitation and resident engagement strategies.
- Evaluated program effectiveness through resident feedback and adjusted offerings accordingly.
- Managed budgets for activity supplies, ensuring cost-effective resource allocation.
- Fostered community partnerships to expand program offerings and volunteer involvement.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Performed assessments on activity programs to determine what specific activities were suitable.
ABOM
4 Years 1 Month- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective relationships with residents and their families.
- Contributed to a positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
Payroll/AP Clerk
2 Years 7 Months- Processed vendor invoices accurately and efficiently, ensuring timely payments.
- Reconciled accounts payable transactions, maintaining accurate financial .
Education
Associate of Science
Skills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Timeline
Cook
Alamance Healthcare Center
05.2025 - CurrentRead More
Activity Director
Alamance Healthcare Center
06.2022 - 03.2024Read More
ABOM
Alamance Healthcare Center
10.2018 - 11.2022Read More
Payroll/AP Clerk
Alamance Healthcare Center
03.2016 - 10.2018Read More
Receptionist
Alamance Healthcare Center
09.2013 - CurrentRead More
Strayer University/ ONLINE
Associate of Science
Read More