Taraji Ross
Burlington
Summary
Proficient in supervising operations and improving team dynamics to ensure seamless workflows. Expertise in inventory control and customer service, fostering a collaborative atmosphere and swiftly addressing client concerns. Dedicated to maintaining high standards of performance and satisfaction through effective staff management and communication strategies.
Overview
8
8
years of professional experience
Work History
Supervisor
Aramark
Elon
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Floor Manager
Sports Endeavors
Mebane
05.2024 - 10.2024
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of over 20 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Manager
Family Dollar
Burlington
01.2022 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Crew Member
McDonald's
Burlington
07.2018 - 05.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Walter Williams High
Burlington, NCSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Inventory oversight
- Safety protocols
- Coaching and mentoring
- Quality control
- Team leadership
- Employee training
- Communication strategies
- Conflict resolution
Timeline
Floor Manager
Sports Endeavors
05.2024 - 10.2024
Supervisor
Aramark
09.2023 - Current
Assistant Manager
Family Dollar
01.2022 - 01.2024
Crew Member
McDonald's
07.2018 - 05.2020
High School Diploma -
Walter Williams High