Taraj A. Burns
Waxhaw
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Food Geeks Eatery
05.2022 - Current
- Manage the front of the house staff
- Prep for line station
- Ensure customer satisfaction
- Front of the house Inventory
- Managed Opening and Closing procedures
Server
Hot Plate Soul Eatery
03.2017 - 05.2022
- Take customer order
- Manager POS system
- Setup/Breakdown of the service area of the
Education
Central Piedmont Community College
Charlotte, NC02.2026
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South Mecklenburg High School
Charlotte, NC06.2024
Philebotomy
Philebotomy USA
Charlotte, NC12-2025
Skills
- Excellent customer service skills
- Patient communication
- Venipuncture technique
- Specimen labeling
- Inventory management
- Multitasking
- Time management
- Team leadership
- Conflict resolution
- Microsoft office
Accomplishments
- Achieved Phlebotomy certification by completing course work with accuracy and efficiency.
- Knowledgeable of proper medical terminology
- Trained in equipment handling
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Timeline
Assistant Manager
Food Geeks Eatery
05.2022 - Current
Server
Hot Plate Soul Eatery
03.2017 - 05.2022
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South Mecklenburg High School
Central Piedmont Community College
Philebotomy
Philebotomy USA