Company Overview: Bank of America Global Human Resources
Responsible for supporting all aspects of the Health and Insurance (H&I) and Carrier Management programs and services
Deep understanding of the administration of H&I programs and managing complex processes involving multiple third-part service providers
Focused on employee experience
Bank of America Global Human Resources
Compensation Consultant I; Compensation Regulatory Response Team
Bank of America
Charlotte
08.2010 - 07.2013
Company Overview: Bank of America Global Human Resources Compensation
Manage U.S. regulatory compensation requests to ensure accurate, consistent and timely responses to the following regulators and agencies such as: OCC, FRB, CFPB, SEC, DOJ and Fitch Rating Agency
Developed knowledge of Dodd Frank rule-makings and partnered with the Dodd Frank
Senior Auditor II; Banking Center Channel Audit Team
Bank of America
Charlotte
04.2006 - 08.2010
Company Overview: Bank of America Corporate Audit
Developed new preventative risk program for the Banking Center Channel Audit team
Led, as Auditor in Charge, pilot Banking Center Audit’s
Coordinated and led daily status update meetings across 9 workstreams
Analyzed and reported findings daily
Executed high intense, fast paced Audit of several Bank of America change initiatives
Identified high risks and determined mitigation plans
Bank of America Corporate Audit
Senior Auditor II; Associate Management Team
Bank of America
Charlotte
04.2006 - 08.2010
Company Overview: Bank of America Corporate Audit
Program Manager for the Corporate Audit Management Associate Program
Managed 17 full time MAP associates and 4 part time interns
Provided continuous guidance, coaching and feedback
Developed and held performance and development conversations
Partnered Leadership & Development and Human Resources to drive a consistent environment
Bank of America’s Diversity Recruiting Team and Corporate Audit’s Campus Recruiting
Conducted interviews and assisted in hiring decision process
Planned and scheduled events
Bank of America Corporate Audit
Compliance Analyst
Bank of America
Charlotte
03.2005 - 04.2006
Senior Teller
Bank of America
Charlotte
09.2003 - 03.2005
Education
Bachelor of Arts - Corporate Communications
College of Charleston
Charleston, South Carolina
12.2002
Skills
Cared for daughter with a neurological terminal illness
Oxygen, feeding tubes, administration of medicine, suction machine, Trilogy, non-invasive ventilator, positioning, and seizure management
Managed home health nursing for 7 years Managed home hospice care for two years Coordinated all medicines, supplies, appointments, and schedules
Certification
North Carolina Registered Nurse Aide I, 06/2025
Timeline
SVP; Health & Insurance Team
Bank of America
03.2015 - Current
Compensation Consultant I; Compensation Regulatory Response Team
Bank of America
08.2010 - 07.2013
Senior Auditor II; Banking Center Channel Audit Team
Senior Small Business Preferred / Complaints Resolution Specialist at Bank of AmericaSenior Small Business Preferred / Complaints Resolution Specialist at Bank of America