Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative and Marketing Assistant
Cleveland County Rescue Mission
09.2018 - 09.2022
Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Assisted with budget tracking and expense reporting, ensuring marketing activities remained within financial constraints.
Updated spreadsheets with statistical, financial and non-financial information.
Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Clerical Assistant
Christ for the Nations
03.2017 - 09.2018
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
Sales Associate
Flying J Travel Center
01.2009 - 04.2011
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Server
Big E Original BBQ
02.2006 - 10.2008
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
Gaston College
Dallas, NC
01.2006
Skills
Social media marketing
Customer engagement
Business development
Data entry
Microsoft Office Suite
Administrative support
Certification
ServSafe Food Protection Manager Certification (FPMC) - American National Standards Institute (May 16, 2025-May 16, 2030)
Nurse Aide I - Gaston College (May 2024-ongoing)
Timeline
Administrative and Marketing Assistant
Cleveland County Rescue Mission
09.2018 - 09.2022
Clerical Assistant
Christ for the Nations
03.2017 - 09.2018
Sales Associate
Flying J Travel Center
01.2009 - 04.2011
Server
Big E Original BBQ
02.2006 - 10.2008
GED -
Gaston College
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