Taqeria Rhyne
Winston-Salem
Summary
Experienced factory operations supervisor skilled in staff training on safety protocols and operational procedures. Proven track record in coordinating production schedules and implementing process improvements. Successfully ensured timely delivery of quality products meeting customer demands. Expertise in medical coding, billing, and quality assurance to enhance operational efficiency.
Overview
12
12
years of professional experience
Work History
Patient Registration Representative
Advocate Health Care
Lexington
01.2026 - Current
- Registered patients efficiently using electronic health record systems.
- Collected and verified patient information for accuracy and completeness.
- Managed insurance verification processes for optimal patient coverage.
- Assisted patients with inquiries regarding registration and services offered.
- Educated patients on necessary documentation for a smooth registration process.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Educated patients on their rights as well as hospital policies related to care delivery.
- Processed payments for services rendered in a timely manner.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Communicated with patients with compassion while keeping medical information private.
- Followed up on outstanding balances due from insurance companies or patients.
Supervisor of Factory Operations
Hanesbrands
Rural Hall
02.2019 - 12.2024
- Supervised daily operations of manufacturing processes and workflows.
- Trained and mentored staff on safety protocols and operational procedures.
- Coordinated production schedules to meet customer demands effectively.
- Implemented process improvements to enhance efficiency on the production floor.
- Monitored quality control standards to ensure product consistency and compliance.
- Facilitated team meetings to discuss performance and operational challenges.
- Managed inventory levels to ensure adequate supply for production needs.
- Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
- Ensured safety of personnel by enforcing safety rules in the workplace.
- Maintained accurate records related to production costs, labor hours, inventory levels.
- Managed inventory levels and organized storage systems for raw materials and finished products.
- Tracked order processing times and ensured timely deliveries of finished products.
- Conducted employee training sessions related to safety protocols, equipment operation, and other job-related tasks.
- Developed strategies for cost reduction initiatives without compromising product quality or customer satisfaction ratings.
- Set up and tended equipment with machine operators to complete runs.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
Machine Operator
Massimo Zanetti Beverage
Suffolk
01.2017 - 01.2019
- Operated machinery for coffee and beverage production processes.
- Maintained equipment to ensure optimal performance and safety standards.
- Monitored product quality during production runs and adjusted settings as needed.
- Conducted routine inspections and troubleshooting of machinery malfunctions.
- Recorded production data accurately for reporting and compliance purposes.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
- Monitored and observed production line to watch for pile-ups and jams.
Shipping and Receiving Clerk
Ecolab
Winston-Salem
07.2014 - 11.2016
- Processed incoming shipments and verified accuracy against packing lists.
- Inspected outgoing shipments for quality assurance before dispatching to customers.
- Trained new staff on proper shipping procedures and safety protocols.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained a clean work area by sweeping, dusting, mopping.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Monitored merchandise received and shipped from facility in computer system.
- Received incoming shipments and verified contents against packing slips.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Education
High School Diploma -
Carver High School
Winston-Salem, NC06-2010
Some College (No Degree) - Medical Reimbursement & Coding
Bryant & Stratton College
NYSkills
- Medical coding and billing
- Quality assurance and control
- Inventory management
- Safety compliance and protocols
- Materials inspection
- Work assignment
- Equipment inspection
- Product assembly
- Relationship building
- Team leadership
- Process optimization and improvement
- Production reporting
- Customer relationship management
- Time management
- Teamwork
- Multitasking Abilities
Timeline
Patient Registration Representative
Advocate Health Care
01.2026 - Current
Supervisor of Factory Operations
Hanesbrands
02.2019 - 12.2024
Machine Operator
Massimo Zanetti Beverage
01.2017 - 01.2019
Shipping and Receiving Clerk
Ecolab
07.2014 - 11.2016
High School Diploma -
Carver High School
Some College (No Degree) - Medical Reimbursement & Coding
Bryant & Stratton College