Tanya Faison
Scotland Neck,NC
Summary
Highly motivated and aggressive candidate seeking a position as an office clerk with strong interpersonal and customer service abilities. Bringing three years of administrative experience together with problem solving abilities to ensure client satisfaction. Team player dedicated to providing excellent customer service. Possesses math skills and is detail-oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a Team to ensure customer satisfaction.
Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations.
Overview
14
14
years of professional experience
Work History
Production Worker
The Cheesecake Factory
02.2017 - Current
- Utilized problem-solving skills to quickly resolve any production issues.
- Observed production processes and quickly identified issues to reduce downtime.
- Utilized problem-solving skills to quickly resolve any production issues.
- Observed production processes and quickly identified issues to reduce downtime.
- Identified potential hazards in the workplace and reported them promptly to supervisor.
Cook/Cashier
Halifax Supersaver
01.2014 - 11.2014
- Stored and rotated food products properly, maintaining freshness.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Cooked food according to recipes set by establishment.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Provided efficient and courteous service to customers.
Cashier
Kerr Drugs Store
07.2009 - 02.2014
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided efficient and courteous service to customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Resolved and de-escalated issues to address customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Southeast Halifax High School
Halifax, NCSkills
- Hot and Cold Foods
- Project Records
- Product Packaging
- Food Safety and Quality
- Scanner Operation
- Stocking and Replenishing
- Adaptable and Flexible
- Product and Service Sales
- Refund Handling
- Refunds and Exchanges
- Training and Development
- Sales Reporting
- Complex Problem-Solving
Timeline
Production Worker
The Cheesecake Factory
02.2017 - Current
Cook/Cashier
Halifax Supersaver
01.2014 - 11.2014
Cashier
Kerr Drugs Store
07.2009 - 02.2014
High School Diploma -
Southeast Halifax High School
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