Taniya Williamson
Raleigh
Summary
Ambitious warehouse and customer service professional with a track record of enhancing efficiency and exceeding productivity goals at Amazon. Demonstrates exceptional adaptability and communication skills, with in-depth knowledge of inventory management and order fulfillment. Known for reliability, effective team collaboration, and adaptability in fast-paced settings. Proficient in using warehouse software and maintaining organized workspaces. Achieved high customer satisfaction through meticulous order handling and fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Warehouse Picker
Amazon
02.2022 - Current
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Coached 18 associates in a week to improve productivity and to ensure associates were working safely.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations and productivity goals.
- Served as a pick ambassador for new hires and cross-trained associates, providing guidance and support throughout their experience.
Pick/ Pack Associate
Amazon
09.2020 - 12.2021
- Contributed to inventory control efforts by accurately packing products and reporting discrepancies.
- Adhered to company quality standards while packing products for shipment, ensuring consistent results.
- Collaborated with team members to maintain a clean and organized work area, promoting safety and efficiency.
- Assisted in training new Pack Associates, sharing best practices for optimal job performance.
Cashier
Sprouts Farmers Market Inc, Grocery
01.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Sortation Associate
Amazon
10.2018 - 09.2019
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Sorted over 5,000 small packages in one day to ensure delivery on time.
- Assisted in sortation flow of large items.
- Scanned and assisted with larger items and loading/ unloading onto trucks for shipment.
Education
Associate of Science - Biology
Wake Technical Community College
Raleigh, NC12-2026
Skills
- Honest and dependable
- Hospitality and accommodation
- Adaptable to change
- Written and verbal communication
- Relationship building
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
Languages
English
Native or Bilingual
Timeline
Warehouse Picker
Amazon
02.2022 - Current
Pick/ Pack Associate
Amazon
09.2020 - 12.2021
Cashier
Sprouts Farmers Market Inc, Grocery
01.2020 - 08.2020
Sortation Associate
Amazon
10.2018 - 09.2019
Associate of Science - Biology
Wake Technical Community College
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