Tanika J Lothery
Charlotte,NC
Summary
Detail-oriented professional with exceptional communication and management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, consistently focused on optimizing processes to enhance team performance. Committed to driving results and supporting organizational objectives through strategic planning and collaboration. Proven track record of delivering high-quality outcomes under tight deadlines, ensuring project success and stakeholder satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Clinic Manager
Massage Envy
Charlotte, NC
09.2024 - Current
- Support daily clinic operations to ensure efficient workflow and a positive experience for members, guests, and staff
- Oversee day-to-day front desk operations and support service providers to maintain smooth clinic flow
- Drive membership growth and promote retail sales to support clinic revenue goals
- Coach, train, and support team members to improve performance and deliver consistent service standards
- Monitor staff performance and provide feedback to help maintain operational excellence
- Resolve customer concerns professionally while maintaining a safe and therapeutic environment
- Manage operational responsibilities including deposits, inventory oversight, and compliance with company policies
- Build strong relationships with employees, members, and guests to foster trust and long-term retention
- Streamlined communication processes between staff and management for improved workflow efficiency.
- Managed inventory control systems to ensure adequate supply levels while minimizing costs.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback for professional growth.
Project Lead {Virtual}
Every Level Leadership
Raleigh, NC
01.2024 - Current
- Lead project developing tools to support personal IP growth and business development
- Research and coordinate staffing needs, scheduling and supporting interview processes
- Manage travel logistics and scheduling for project-related activities
- Established clear performance metrics, enabling more effective tracking of project progress.
- Analyzed project performance metrics to identify trends and inform decision-making for future initiatives.
Online Business Manager {Virtual}
Pamela Slim & Co.
Mesa, AZ
08.2021 - Current
- Manage executive calendar and scheduling to support business priorities and client deliverables
- Monitor and respond to high-priority communications, escalating key issues when necessary
- Coordinate deliverables from team meetings and assign tasks in Notion
- Project manage on Podcast and Licensing and Certification clients
Accountant Inventory Specialist & Sales Coordinator
Southeast Industrial Equipment
Charlotte, NC
10.2016 - 06.2019
- Verify AP invoices are coded correctly and check for discrepancies to maintain clean inventory schedules
- Confirm that all assets are accounted for and resolve inventory errors on the balance sheet
- Review ongoing transactions and assist in managing accurate processes with the sales coordination team
- Work closely with the Coordination Team to handle funding discrepancies and ensure timely and accurate billing to outside corporate finance companies
- Monitor the sales coordination process to identify and resolve mistakes, preventing potential losses
- Ensure compliance with outside corporate finance companies
Business Unit Account Analyst for Americas Shared Service Department {AP}
SPX Corporation
Charlotte, NC
11.2012 - 08.2016
- Main Accounts Payable contact for four business units
- Customer service & daily Accounts Payable transactions using ReadSoft and SAP ERPs
- Serve as a liaison between SPX Accounts Payable and SPX Purchasing by working closely with Purchase Orders and our disbursements team
- Statement reconciliations, Manipulate information using VLookup and Concatenate (Excel)/GRIR maintenance, managing and resolving blocked invoices
- Special Projects Team – including three company Migrations that initiate the implementation of new software, key process documentation and continuous improvement
- Principal trainer for newly hired employees and participate in peer panel interview process
- Create Commission Reports and conduct significant root cause analysis
- Cash forecasting for multiple business units
- Generate and analyze weekly GRIR reports
Education
Family & Consumer Science
South Carolina State University
Orangeburg, SC05-2000
Skills
- Operations Coordination
- Executive Support
- Client Experience Management
- Team Leadership
- Project Coordination
- Calendar & Travel Management
- Business Communication
- Workflow & Process Organization
- MS Suite
- Kajabi
- Dubsado
- Concur
- Asana
- Basecamp
- Canva
- SquareUp
- Calendly
- Meevo
- Mailchimp
- Dropbox
- Google Workspace
- Superphone
- Voxer
- Zoom
Timeline
Assistant Clinic Manager
Massage Envy
09.2024 - Current
Project Lead {Virtual}
Every Level Leadership
01.2024 - Current
Online Business Manager {Virtual}
Pamela Slim & Co.
08.2021 - Current
Accountant Inventory Specialist & Sales Coordinator
Southeast Industrial Equipment
10.2016 - 06.2019
Business Unit Account Analyst for Americas Shared Service Department {AP}
SPX Corporation
11.2012 - 08.2016
Family & Consumer Science
South Carolina State University