Tier1 Associate
Amazon
- Boosted customer retention rates by maintaining strong relationships and ensuring exceptional service delivery.
- Developed targeted marketing campaigns that generated higher conversion rates and drove revenue growth.
- Conducted market research, utilizing findings to inform product development initiatives that catered to customer needs more accurately.
- Streamlined workflow for increased efficiency by implementing new processes and organizational strategies.
- Oversaw financial reporting processes, ensuring accurate data entry and adherence to budgetary guidelines.