Tanae Victor
Cameron
Summary
Results-driven professional with extensive experience in customer service and team supervision. Skilled in inventory management and employee training, contributing to improved store performance and customer loyalty. Ready to leverage expertise to enhance operational efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Family Dollar
Aberdeen
03.2025 - Current
- Managed daily store operations and maintained store appearance.
- Supervised team members and delegated tasks effectively.
- Assisted customers with inquiries and provided product information.
- Monitored inventory levels and coordinated restocking activities.
- Implemented store policies and ensured compliance with procedures.
- Conducted employee training on customer service standards.
- Organized promotional displays to enhance product visibility.
- Recruited, trained, and supervised new employees.
- Resolved customer complaints to ensure satisfaction and loyalty.
Logistics Specialist
CTI
Goldston
08.2024 - 03.2025
- Coordinated transportation schedules to enhance product delivery and optimize inventory management.
- Managed shipment documentation, ensuring compliance with logistics regulations and facilitating smooth operations.
- Collaborated with vendors to streamline order processing, enhancing service levels and responsiveness.
- Analyzed supply chain data to optimize routing and reduce transportation costs.
Front End Supervisor
Harbor Freight
Sanford
09.2022 - 08.2024
- Supervised daily operations to ensure efficient front-end service.
- Trained and mentored team members on customer service best practices.
- Managed cash register functions, ensuring accurate transactions and cash handling.
- Implemented store policies to enhance customer satisfaction and engagement.
- Assisted with inventory management, including stock replenishment and displays.
Store Manager
Dollar General
Sanford
03.2017 - 08.2022
- Managed daily store operations and maintained store appearance.
- Supervised team members, delegating tasks to align with store goals.
- Monitored inventory levels and coordinated restocking activities.
- Assisted customers with inquiries and provided product information.
- Implemented store policies and ensured compliance with procedures.
- Conducted employee training on customer service standards.
- Organized promotional displays to increase product visibility and drive sales.
- Recruited, trained and supervised new employees.
- Resolved customer complaints, enhancing satisfaction and fostering loyalty.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
High School Diploma -
Union Pines High School
Cameron, NC06-2003
Skills
- Daily operations
- Inventory management
- Customer service
- Visual merchandising
- Employee training
- Team leadership
Timeline
Store Manager
Family Dollar
03.2025 - Current
Logistics Specialist
CTI
08.2024 - 03.2025
Front End Supervisor
Harbor Freight
09.2022 - 08.2024
Store Manager
Dollar General
03.2017 - 08.2022
High School Diploma -
Union Pines High School