Tamsir Tall
Raleigh
Summary
Results-driven sales professional with strong product knowledge, customer relationship management, and sales negotiation skills. Proven ability to enhance customer satisfaction and drive sales growth through effective CRM software utilization.
Overview
14
14
years of professional experience
Work History
Product Specialist
Hendrick Automotive Group
Raleigh
03.2026 - Current
- Assisted customers in selecting vehicles that meet their needs.
- Provided product knowledge and information on vehicle features and specifications.
- Participated in training sessions to stay updated on product knowledge and trends.
- Trained new specialists to present company products or services.
- Utilized CRM systems to track customer interactions and feedback for continuous improvement.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
In-Home Sales Consultant
Westshore Home
Raleigh
07.2025 - 03.2026
- Consulted with homeowners to assess needs and recommend suitable products.
- Presented product features and benefits to potential customers during in-home visits.
- Collaborated with design teams to create customized home improvement solutions.
- Managed customer inquiries and provided timely follow-up communications.
- Demonstrated product installations to showcase quality and craftsmanship.
- Educated clients on financing options and project timelines effectively.
- Built rapport with clients to foster trust and enhance customer satisfaction.
- Traveled locally to customer home and business locations to conduct pre-scheduled consultations.
Sales Manager
Fred Anderson Toyota
Raleigh
05.2024 - 07.2025
- Managed daily sales operations to enhance team performance and customer satisfaction.
- Trained new sales associates on product features and effective selling techniques.
- Developed promotional strategies to increase customer engagement and foot traffic.
- Analyzed market trends to adjust sales tactics and improve competitive positioning.
- Collaborated with finance to ensure accurate pricing and financing options for customers.
- Conducted regular sales meetings to motivate staff and share best practices.
- Implemented customer feedback systems to improve service quality and responsiveness.
- Utilized CRM software to track leads, manage pipelines, and enhance follow-up processes.
Sales Professional
Fred Anderson Toyota
Raleigh
08.2022 - 05.2024
- Engaged customers to assess vehicle needs and preferences.
- Demonstrated vehicle features and benefits to potential buyers.
- Negotiated sales agreements while maintaining customer satisfaction.
- Managed follow-ups with leads to enhance sales opportunities.
- Provided training for new sales team members on best practices.
Sales Manager
CarMax
Raleigh
07.2016 - 08.2022
- Managed daily sales operations to enhance team performance and customer satisfaction.
- Trained new sales associates on product features and effective selling techniques.
- Analyzed market trends to adjust sales tactics and improve competitive positioning.
- Conducted regular sales meetings to motivate staff and share best practices.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Area Operations Manager
Infinite Communications Inc
Cary
08.2015 - 07.2016
- Developed and implemented operational strategies to enhance team performance.
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Analyzed operational data to identify areas for process improvement and innovation.
- Implemented safety protocols to ensure compliance with industry standards and regulations.
- Reviewed employee performance evaluations on a regular basis, providing feedback and guidance when necessary.
Sales Consultant
CarMax
Raleigh
05.2012 - 08.2015
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Conducted thorough vehicle appraisals and evaluations for trade-ins.
- Facilitated financing options and explained terms to customers clearly.
- Collaborated with team members to streamline sales processes effectively.
- Provided exceptional customer service during the entire car buying experience.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Listened to customers to understand needs and refer to optimal services.
Education
Bachelor of Science - Management
University of Bordeaux
Bordeaux France05-1996
Associate of Science - Mechanical Design
University Cheikh Anta Diop
Dakar Senegal07-1994
High School Diploma -
LTAB
Diourbel Senegal06-1992
Skills
- Product knowledge
- Sales negotiation
- Customer relationship management
- CRM software
- Market analysis
- Technical expertise
- Vehicle presentation
- Excellent positive attitude
Languages
English
Professional
French
Professional
Timeline
Product Specialist
Hendrick Automotive Group
03.2026 - Current
In-Home Sales Consultant
Westshore Home
07.2025 - 03.2026
Sales Manager
Fred Anderson Toyota
05.2024 - 07.2025
Sales Professional
Fred Anderson Toyota
08.2022 - 05.2024
Sales Manager
CarMax
07.2016 - 08.2022
Area Operations Manager
Infinite Communications Inc
08.2015 - 07.2016
Sales Consultant
CarMax
05.2012 - 08.2015
Bachelor of Science - Management
University of Bordeaux
Associate of Science - Mechanical Design
University Cheikh Anta Diop
High School Diploma -
LTAB